This Privacy Policy (“Policy”) describes how talk group (“tg”, “we”, “us” or “our”) collects, uses, processes and discloses your Personal Data through the talk group App.
This Policy is incorporated as part of the Terms and Conditions. Your use of the talk group App is subject to the Terms and Conditions and this Policy. Unless specifically defined in this Policy, the defined terms shall have the same meaning as defined in the Terms and Conditions.
“Personal Data” is any information which can be used to identify you or from which you are identifiable. This includes but is not limited to your name, talk group App user name, profile picture, mobile number, email address that you voluntarily provide or reveal to the other talk group users or chat groups.
1. Collection of Personal Data
We collect Personal Data about you in the ways listed below. We may also combine the collected Personal Data with other data in our possession. We takes reasonable efforts to ensure that your Personal Data collected by us is accurate and complete.
1.1. You provide your Personal Data to us
We collect your Personal Data when you voluntarily provide it to us. For example, you may provide your Personal Data to us when you:
• Register an user on the talk group App;
• Provide comments in your correspondences with us.
1.2. When you use the talk group App
Personal Data may be collected through the normal operation of the talk group App. Some examples are:
• you voluntarily provide and reveal your Personal Data to other talk group users or chat groups
2. Use of Personal Data
We may use, combine and process your Personal Data for the following purposes (“Purposes”).
2.1 Providing services and features
Your Personal Data will be used to provide, personalise, maintain and improve the talk group App. This includes using your Personal Data to:
• Create, and update your user profile;
• Enable features that personalise your talk group App, such as lists of your favourite hobbies and interests;
• Share information on the talk group App via share functions;
• Perform internal operations necessary to make the talk group App available;
• Protect the security or integrity of the talk group App;
• Compile and release information regarding your use of the talk group App;
2.2. Customer support
We use Personal Data to resolve customer support issues. For example, we may:
• Investigate and address concerns;
• Monitor and improve our customer support responses;
• Respond to questions and comments; and
• Inform you about steps taken to resolve customer support issues.
2.3. Research and development and security
We may use the Personal Data we collect for testing, research, analysis and product development. This allows us to understand and analyse your needs and preferences, protect your Personal Data, improve and enhance the safety and security of the talk group App and to develop new features.
2.4. Legal purposes
We may use the Personal Data we collect to investigate and resolve claims or disputes, or as allowed or required by applicable law.
We may also use your Personal Data when we are required, advised, recommended, expected or requested to do so by our legal advisors or any local or foreign legal, regulatory, governmental or other authority.
For example, we may use your Personal Data to:
• Comply with court orders or other legal, governmental or regulatory requirements;
• Enforce our Terms and Conditions or other agreements; and
• Protect our rights or property in the event of a claim or dispute.
3. Disclosure of Personal Data
We need to share Personal Data with various parties for the Purposes. These parties include:
3.1. Other users of the app
As an user, your name, profile picture and other Personal Data may be disclosed voluntarity to other users through the functions of the talk group App.
3.2. Other third parties
We may provide Personal Data to other third parties or local or foreign legal, regulatory, governmental or other authorities as allowed or required by applicable law.
4. Retention of Personal Data
We shall retain your Personal Data for as long as you maintain your account and access on the talk group App. To safeguard your Personal Data, all electronic storage and transmission of Personal Data would be secured with the appropriate security technologies.
Once your Personal Data is no longer necessary for the Purposes, or we no longer have a legal or business purpose for retaining your Personal Data, we would take steps to prevent access or use of such Personal Data for any purpose other than compliance with this Policy, or for purposes of safety, security, fraud prevention and detection.
5. Withdrawal of Consent
You may refuse or withdraw your consent for us collect, use or disclose your Personal Data by giving us reasonable notice. Where you choose to do so, your account would be terminated or deactivated upon our receiving such notice.
Notwithstanding the above, the withdrawal of consent does not affect our right to continue to collect, use and disclose Personal Data where such collection, use and disclosure without consent is permitted or required under applicable laws.
6. Amendments and updates
We reserve the right to modify, vary and change the terms of this Policy at any time without prior notice to you by posting such changes on the talk group App. Such modification, variations and/or changes to this Policy shall be effective upon the posting of an updated version on the talk group App in Apple App Store.
If you have any queries about your Personal Data and Customer Support, please contact us at talkgroup0207@gmail.com.