Tach ("we," "our," "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App") and related services.
We collect the following types of information:
a. Personal Information:
Name
Email Address
Phone Number
Delivery Address
b. Device Information:
Device type
Operating system
App version
IP address
c. Usage Data:
Browsing history within the App
Interaction with features and services
Error reports and performance data
d. Payment Information:
Transaction details (processed securely by third-party payment processors)
We use the information we collect for the following purposes:
To process and deliver your orders
To improve the functionality and performance of our App
To send notifications and updates regarding your orders
To provide customer support
To personalize your experience and offer relevant product recommendations
To detect and prevent fraudulent activities
We do not sell your personal information to third parties. However, we may share your information with:
Delivery Partners: To ensure timely and accurate delivery of your orders.
Payment Processors: To facilitate secure payment transactions.
Service Providers: For analytics, customer support, and App maintenance.
Legal Authorities: If required by law or to protect our rights.
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
You have the right to:
Access your personal information
Request correction of inaccurate or incomplete data
Request deletion of your personal information (subject to legal obligations)
Opt-out of marketing communications
To exercise these rights, contact us at irfan.ali@tach21.com.
Our App uses cookies and similar technologies to enhance your experience. You can manage your cookie preferences through your device settings.
Our App may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any information.
We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting in the App. We encourage you to review this policy periodically to stay informed.
If you have questions or concerns about this Privacy Policy, please contact us at:
Tach Support Team Email: irfan.ali@tach21.com Phone: +91 96180 87608
Thank you for trusting Tach to serve your grocery needs!