You can log in to syw.accountonline.com by visiting the official Citi Shop Your Way login page, entering your User ID and Password, and clicking Sign On. If you are a new user, you must first register your SYW credit card to create a login ID.
Open your browser.
Go to syw.accountonline.com.
Enter your User ID.
Enter your Password.
Click Sign On.
Access your Shop Your Way credit card account.
If you don’t have a login yet, follow these steps:
Visit syw.accountonline.com
Select Register your card
Enter your credit card number
Verify your identity
Create a User ID and Password
Submit to complete registration
Go to syw.accountonline.com.
Click Forgot User ID/Password?
Enter your card details.
Verify using OTP.
Create a new password.
Log in again.
Wrong password: Reset using “Forgot Password”
Locked account: Wait 24 hours or contact Citi support.
Page not loading: Clear cache or try another browser.
Incorrect User ID: Recover using “Forgot User ID”
Card not recognized: Check card number & details.
Q1: Is syw.accountonline.com safe?
Yes, the site is a secure Citi-hosted portal for Shop Your Way cardholders.
Q2: Can I log in without my card?
You can, but for recovery you may need card details.
Q3: Can I access SYW account on mobile?
Yes, the login page works on Chrome, Safari, and mobile browsers.