Don't worry if you can't access your Shop Your Way (SYW) account because you can't remember your username or password; it's easy to reset. Whether you're using the website or app, SYW provides a safe account recovery method that enables you to get back in within minutes.
I recently had trouble logging into my SYW account since I forgot my password. It only took a few clicks to complete the reset process, and I got an email with a verification code. I made a new password in a matter of minutes and was able to get back in. The recovery procedure at SYW is simple and dependable.
Go to the syw.accountonline.com login page on your browser.
You’ll find this link below the login fields.
SYW will send a verification code to confirm your identity.
Enter the OTP received via email/SMS.
Follow the on-screen instructions to reset.
Use your new credentials to access your account.
Usually less than 2–3 minutes if you have access to your recovery email or phone.
No. You need your registered email or phone to verify your account.
No. Only your login details update; your rewards and points stay safe.
Check your spam folder or try sending the code again. Ensure your mobile network is stable.