This Privacy Policy outlines Syrotech Networks’ policies and procedures for collecting, using, and disclosing your information when you use the Syrocare Support App (the “Service”). It also explains your privacy rights and how the law protects you.
By using the Service, you agree to the collection and use of information in accordance with this policy. Syrotech Networks is committed to protecting your personal data to provide an enhanced experience with our products
Interpretation
Words with capitalized initial letters have meanings defined in this section, applicable whether used in singular or plural forms.
Definitions
Account: A unique profile/Id created for you to access our Service or parts of it.
Application: The Syrocare Support App provided by Syrotech Networks.
Company (or “We,” “Us,” or “Our”): GO IP Global Services Pvt. Ltd., H-68, Sector-63, Noida, Uttar Pradesh, India.
Device: Any device, such as a computer, cellphone, or tablet, used to access the Service. Device also means the product hardware used by customer for which assistance is required.
Personal Data: Information that identifies or can identify an individual.
Service Provider: Any third-party that processes data on behalf of the Company to support, provide, or analyze the Service.
Usage Data: Data collected automatically through the Service or Service infrastructure (e.g., duration of a page visit).
You: The individual accessing or using the Service.
Types of Data Collected
· Personal Data:
We may ask you to provide personal information that can identify or contact you, such as:
Email address
Name
Phone number
City,Address, pin
App query chat history
· App Usage Data:
Collected automatically, Usage Data includes your product query info, IP address, product hardware information, browser details, and other information related to product query.
Use of Your Personal Data
The Company may use your data for purposes such as:
Service Maintenance and Access: To provide and monitor the Service.
Account Management: To manage your registration and provide you with appropriate access.
Communication: To inform you of updates, services, or security changes via email, phone, SMS, or in-app notifications.
Service Improvement: To analyze trends and improve Service, marketing, and user experience.
Sharing Your Personal Information
Your information may be shared with:
Service Providers to support the Service.
Affiliates and Business Partners to offer services and promotions with privacy compliance.
Syrotech retains your data only as long as necessary for the purposes specified in this policy. Usage Data is retained for internal product analysis, and personal data for compliance and legal obligations.
Data may be transferred and processed outside your jurisdiction, where protection laws may differ. We ensure adequate controls are in place for secure data handling.
Disclosure for Business Transactions and Legal Requirements: Your data may be transferred or disclosed as required by law or to protect our legal rights, the safety of users, or to prevent illegal activities.
While we strive to use commercially acceptable security measures, we cannot guarantee the absolute security of your personal data.
The Service does not address individuals under 13 years of age. We do not knowingly collect personal data from minors under 13. If you believe your child has provided personal data to us, please contact us to delete it.
The Service may contain links to third-party websites not operated by us. We encourage you to review the privacy policies of all sites you visit, as we are not responsible for their content or practices.
We may update this Privacy Policy periodically. Please review this policy regularly