Privacy Policy

This privacy policy applies to the Syrian Schools Application (hereby referred to as the "Application") for mobile devices, provided by Alelmiyeh (hereby referred to as the "Service Provider") as a free service. This service is intended for use "AS IS".

Information Collection and Use

The Application collects information when you download, access, and use it. This information may include:

• Your device's Internet Protocol (IP) address

• The pages and features of the Application that you access

• The time and date of your visits

• The time spent using the Application

• The operating system and device information

• Application performance and diagnostic information

The information collected is used to provide, maintain, improve, and secure the services offered through the Application.

Location Data

The Application may collect and process location information, including precise location data, only for authorized users who are assigned transportation-related roles within the school system.

Location services are used exclusively for school transportation features and are not required for students, parents, teachers, counselors, or other non-transportation users.

Location data may be collected while transportation duties are being performed and may be used for the following purposes:

• Real-time trip tracking

• Monitoring transportation routes and trip progress

• Improving transportation management and operational efficiency

• Enhancing student safety during transportation services

• Confirming transportation status and service delivery

Location information is collected only when necessary to provide transportation-related services.

Location data may be securely transmitted to the school's systems and authorized administrative personnel for operational and safety purposes.

The Service Provider does not sell, rent, or use location information for advertising or marketing purposes.

Users may manage location permissions through their device settings. However, disabling location access may prevent transportation-related features from functioning properly.

Personal Information

To provide educational and administrative services, the Application may collect certain personally identifiable information, including:

• Name

• School account information

• User role information (student, parent, teacher, counselor, administrator, or transportation staff)

• Contact information provided by the user

• Information related to educational services and school operations

The information collected is retained and used only for the purposes described in this Privacy Policy.

Notifications and Communications

The Service Provider may use the information provided through the Application to send:

• Important announcements

• School notifications

• Service-related communications

• Administrative notices

• Emergency or operational alerts

Third-Party Services

The Application may use trusted third-party services that support its functionality, security, analytics, or performance.

Such services may collect information in accordance with their own privacy policies.

Examples may include:

• Google Play Services

• Firebase services

• Other infrastructure and analytics providers used to operate the Application

Third-Party Access

Only aggregated, anonymized, or operationally necessary information may be transmitted to third-party service providers to help improve the Application and maintain its services.

The Service Provider may disclose User Provided and Automatically Collected Information:

• As required by law, regulation, subpoena, or legal process

• To protect the rights, safety, security, or property of users, students, school staff, or the Service Provider

• To investigate fraud, misuse, or security incidents

• To trusted service providers acting on behalf of the Service Provider under confidentiality obligations

The Service Provider does not sell personal information to third parties.

Data Retention Policy
The Service Provider will retain User Provided data for as long as necessary to provide the services of the Application and for a reasonable period thereafter as required for operational, legal, educational, or administrative purposes.

If you wish to request deletion of your personal data, please contact:

info@alelmiyeh.com

The Service Provider will respond within a reasonable period and in accordance with applicable legal obligations.

Opt-Out Rights

You may stop all collection of information by the Application by uninstalling it using the standard uninstall procedures available on your mobile device or through the application marketplace.

Children's Privacy

The Application is intended for use by members of the school community, including students, under the supervision of educational institutions and parents or guardians where applicable.

The Service Provider does not knowingly collect personal information from children except as necessary to provide authorized educational services through the school.

If a parent, guardian, or school representative believes that personal information has been provided inappropriately, they may contact the Service Provider for review and appropriate action.

Security

The Service Provider is committed to safeguarding user information and uses appropriate technical, administrative, and organizational measures to protect the confidentiality, integrity, and security of data processed through the Application.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time.

Any changes will be posted on this page and will become effective immediately upon publication.

Users are encouraged to review this Privacy Policy periodically to remain informed about how information is collected and used.

Effective Date

This Privacy Policy is effective as of June 2026.

Your Consent

By downloading, accessing, or using the Application, you consent to the collection, use, storage, and processing of information as described in this Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or the data practices of the Application, please contact:

info@alelmiyeh.com