Effective Date: June 26, 2026
Welcome to SYNORA MAX, operated by AQSQ Technologies Pvt Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, protect, and delete your personal information when you use our mobile application and related services.
Full Name
Mobile Number
Email Address
Delivery Address
Login Credentials
Profile Information
Payment Information (processed securely through third-party payment providers)
Mobile Number
Operator Details
Utility Bill Information
Transaction ID
Payment Status
Recharge Amount
We may collect precise or approximate location to:
Deliver orders
Improve nearby services
Improve delivery accuracy
Device Model
Android Version
IP Address
App Version
Crash Reports
Usage Analytics
We may use cookies and similar technologies to improve performance and user experience.
We use your information to:
Create your account
Process orders
Process recharges and bill payments
Verify identity
Prevent fraud
Process secure payments
Provide customer support
Send notifications
Improve our services
Comply with legal requirements
We never sell your personal information.
Information may be shared only with:
Delivery Partners
Payment Gateways
Telecom Operators
BBPS Providers
Cloud Service Providers
Analytics Providers
Government Authorities (when legally required)
We retain information only as long as necessary to:
Complete transactions
Prevent fraud
Maintain legal records
Resolve disputes
Comply with applicable laws
Certain financial transaction records may be retained where legally required.
We use industry-standard security measures including encryption, secure servers, access controls, and Firebase security features. Although we take reasonable precautions, no internet transmission is completely secure.
You may:
Access your information
Update your profile
Request correction
Request deletion
Withdraw consent where applicable
Contact us regarding privacy concerns
Users can permanently delete their account by:
Inside App
Profile → Settings → Delete Account
OR
Send an email to our support team using your registered email or mobile number.
Account deletion requests are processed within 30 days.
Some records (such as invoices, payment records, or legally required information) may be retained as required by applicable laws.
Users may request deletion of their personal information.
Deleted data includes:
Profile Information
Saved Addresses
Order Preferences
Account Information
Data retained due to legal obligations may not be immediately deleted.
SYNORA MAX may use:
Firebase Authentication
Firebase Firestore
Firebase Cloud Messaging (FCM)
Google Play Services
Google Maps
Payment Gateway Providers
Delivery Service Providers
Each third-party service has its own Privacy Policy.
Our services are not intended for children under 13 years of age. If we discover such information has been collected, it will be deleted promptly.
We may update this Privacy Policy periodically. Updated versions will be available through our app or website.
Company: AQSQ Technologies Pvt Ltd
App: SYNORA MAX
Email: support@synoramax.com
For privacy, account deletion, or data deletion requests, please contact us using the above email.