FAQ

What is Synonym?

Synonym is a bold fashion brand that goes beyond clothing to create a statement of individuality, style, and excellence. 

What does the tagline “More Than Fashion. It’s a Statement.” mean? 

It means Synonym is not just about what you wear but about expressing your identity, confidence, and values through fashion. 

Where can I purchase Synonym products? 

Currently, we are building our collections and will announce official launch and sales channels soon. Stay tuned on our Instagram and Facebook pages. 

Do you ship internationally? 

Yes! Synonym is built for global appeal, and we plan to offer international shipping after launch. 

Can I collaborate or partner with Synonym? 

Absolutely! We welcome collaborations with creatives, influencers, and fashion enthusiasts. You can reach out via our email: synonymbrand4@gmail.com or WhatsApp. 

How can I become a sponsor or investor? 

We’re open to strategic sponsorships and partnerships. Contact us at synonymbrand4@gmail.com for our sponsorship deck and opportunities. 

Are Synonym products unisex? 

Yes. Synonym designs are versatile and inclusive, suitable for anyone who values style and originality. 

SHIPPING & RETURNS FAQ 

Do you deliver worldwide? 

Yes! We aim to ship internationally so you can rock Synonym anywhere in the world. 

How long does shipping take? 

Local deliveries in Nigeria typically take 3–7 business days. International shipping may take 7–21 business days, depending on your location. 

What are the shipping costs? 

Shipping costs vary by destination and will be calculated at checkout during purchase. 

Can I track my order? 

Yes! Once your order ships, you’ll receive a tracking number via email or WhatsApp. 

Do you offer free shipping? 

We plan to offer free shipping promos during special campaigns. Follow our social media for updates. 

What’s your return policy? 

You can return unused and unworn items within 7 days of delivery for an exchange or refund. Items must be in original packaging. 

Who pays for return shipping? 

Return shipping costs are the customer’s responsibility unless the return is due to a defect or wrong item delivered.