Privacy Policy for SyncRide App

Effective Date: June 20, 2025

we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application (the "SyncRide App").

1. Information We Collect

a. Personal Information

We may collect the following:

• Name

• Phone number

• Aadhaar and Driver’s License (for verification)

• Location (GPS data during ride use)

• OTP for secure login
  
  

b. Usage Data

We may collect:

• Ride history

• Interaction with the app
  
  

2. How We Use Your Information

We use the information to:

• Register and authenticate users

• Schedule and manage rides

• Verify drivers and passengers

• Send notifications (via Firebase Cloud Messaging)

• Improve app experience and security
  
  

3. Sharing Your Information

We do not sell your data. However, we may share information:

• With drivers/passengers to facilitate rides

• With service providers like Firebase (for notifications) and Twilio (for OTP)

• When required by law
  
  

4. Data Security

We take appropriate measures:

• JWT (JSON Web Tokens) are used to secure sessions.

• Personal data is encrypted during transmission.

• Sensitive documents are stored securely on our servers.
  
  

5. Your Rights

You may:

• Request deletion of your account and data

• View and update your profile information

• Contact us for any privacy-related questions
  
  

6. Children’s Privacy

The app is not intended for users under 13. We do not knowingly collect data from children.

7. Changes to This Policy

We may update this Privacy Policy. Changes will be posted here with the updated date.