Effected Date: 3/31/3026
This Privacy Policy describes the information collected by Switch (“we,” “us,” “our”) through our mobile application TV Remote Control for Smart TV. By accessing and/or using this app, you agree to the policies and practices described in this Privacy Policy.
When you download and use the TV Remote Control app, we do not require you to provide personal information such as your name, address, phone number, or email address.
However, the app may use third-party services that automatically collect certain non-personal information, including:
App usage statistics
Device information
Advertising identifiers (e.g., Google Advertising ID)
Crash and performance diagnostics
This information is used only to improve app performance, analyze usage, and provide better user experience, including relevant ads.
Our application complies with the Children’s Online Privacy Protection Act (COPPA).
We do not knowingly collect personal information from children under 13.
If such data is identified, it will be deleted promptly.
We do not collect or use your precise geographic location.
To function properly, the TV Remote Control app may request access to:
Network / Wi-Fi Access
Used to connect your mobile device with your smart TV on the same network and detect available devices.
Device Information Access
Used only to ensure compatibility and proper functioning of the app.
All permissions are used strictly for app functionality and not for collecting personal data.
We do not share personally identifiable information (such as name, email, or phone number) with third parties.
Non-personal, automatically collected data may be shared with trusted third-party services for analytics and advertising purposes only.
We use trusted third-party tools such as:
Google Analytics for Firebase – to understand app usage and improve performance
Firebase Crashlytics – to monitor crashes and fix issues
These services may collect anonymous technical data.
We may display ads within the app using trusted ad networks.
AdMob (Google Inc.)
May collect advertising identifiers and usage data to provide relevant ads.
You can stop all data collection by uninstalling the app.
In case of errors, we may collect log data such as:
Device name and OS version
App configuration at the time of error
Date, time, and usage details
This app does not directly use cookies.
However, third-party services may use cookies to improve their services.
We take reasonable steps to protect your information.
However, no method of electronic storage or transmission is completely secure.
The app may contain links to third-party websites.
We are not responsible for their content or privacy practices.
If you contact us for support, we may collect your email address and issue details solely to assist you.
📧 info@switch.com.pk
By downloading or using the TV Remote Control app, you agree to the following:
You may not copy, modify, or distribute the app without permission
You may not reverse engineer or extract the source code
Features and services may be updated or changed at any time
You are responsible for maintaining the security of your device.
Avoid rooting or jailbreaking, as it may affect app performance and security.
This app uses third-party services including:
Google AdMob
Google Analytics for Firebase
Firebase Crashlytics
An active Wi-Fi connection is required for connecting and controlling your smart TV.
We are not responsible for issues caused by poor connectivity or data limitations.
We may update or discontinue the app at any time without notice.
Users are responsible for keeping the app updated.
We may update this Privacy Policy from time to time.
Continued use of the app means you accept any changes.