Privacy Policy

Effective Date: July 1, 2026

Swiftr ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Swiftr mobile application.

Contact Email: swiftrteam@gmail.com

1. Information We Collect

Personal Information

• Full Name

• Email Address

• Phone Number

• Profile Photo (optional)

Location Information

Swiftr collects your location to:

• Find your pickup location.

• Calculate routes.

• Provide navigation.

• Connect you with nearby drivers.

• Improve ride accuracy.

Location may be collected while the app is in use. Background location is collected only if you enable features that require it and if permitted by your device and applicable platform policies.

Ride Information

• Pickup location

• Destination

• Trip history

• Ride status

• Driver information

Device Information

We may collect:

• Device model

• Operating system version

• App version

• Crash reports

• Diagnostic information

2. How We Use Your Information

We use collected information to:

• Provide ride booking services.

• Enable GPS navigation.

• Process ride requests.

• Improve route accuracy.

• Communicate ride updates.

• Respond to customer support requests.

• Improve app performance and security.

• Prevent fraud and misuse.

3. Sharing Information

We may share limited information with:

• Drivers to complete your ride.

• Payment service providers.

• Cloud hosting providers.

• Customer support services.

• Legal authorities when required by law.

We do not sell your personal information.

4. Data Security

We implement reasonable administrative, technical, and organizational measures to help protect your information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of electronic storage or internet transmission is completely secure.

5. Data Retention

We retain your information only as long as necessary to:

• Provide services.

• Meet legal obligations.

• Resolve disputes.

• Enforce our agreements.

6. Your Rights

Depending on applicable laws, you may:

• Access your personal information.

• Update inaccurate information.

• Delete your account (where supported).

• Request correction of your information.

• Contact us regarding privacy concerns.

7. Permissions

Swiftr may request:

• Location – To provide ride booking and navigation.

• Camera – To upload profile photos or required documents (optional).

• Photos/Media – To select and upload images (optional).

• Notifications – To send ride updates and service notifications.

Permissions are requested only when needed for relevant features.

8. Children's Privacy

Swiftr is not intended for children under the age required by applicable law in your region. We do not knowingly collect personal information from children.

9. Third-Party Services

The app may use trusted third-party services, such as:

• Google Maps or other mapping providers

• Firebase Analytics

• Firebase Crashlytics

• Firebase Cloud Messaging

• Payment gateways

These providers process information according to their own privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected by updating the Effective Date. Continued use of the app after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or your personal information, contact us:

Swiftr Team

Email: swiftrteam@gmail.com