FAQ's 

At this time, our services are not covered by medical aid. Because we focus on natural, non-invasive healing methods—such as bioresonance and frequency therapy—we are not yet formally recognized under conventional medical aid frameworks in Namibia.

We are currently considered a complementary or alternative therapy, and as such, fall into a grey area with the HPCNA (Health Professions Council of Namibia).

We hope that in the future, as awareness and recognition of frequency-based wellness grow, more coverage options will become available.

In the meantime, all appointments are private and self-funded. If you have questions or need assistance planning your sessions, we’re always happy to help.

Diacom Technology is a bioresonance system that scans your body’s electromagnetic frequencies to detect imbalances such as toxins, pathogens, food intolerances, or stress. It helps us identify what may be affecting your health—non-invasively and pain-free.

Not at all. The scan is completely non-invasive and painless. You’ll simply sit comfortably while the device reads your body’s frequencies—no needles, blood draws, or radiation involved. 

No special preparation is needed. You’ll just fill out a brief form when you arrive. We recommend wearing comfortable clothing and avoiding caffeine or heavy meals right before your scan, if possible. 

The Basic Health Scan takes approximately 20–30 minutes, and we schedule a separate appointment to go over your results in detail. Other scans or treatments may vary slightly depending on your needs. 

While blood tests look for chemical markers or antibodies, Diacom detects energetic imbalances in your body before symptoms fully develop. We don’t diagnose medical conditions—we help identify root causes and support your body’s natural healing process. 

Yes! Our scans and therapies are often used alongside conventional care. Many clients find they gain new insights into their health or learn how to better support their bodies naturally.

Frequency Therapy uses low-level electromagnetic waves to gently stimulate your body’s cells, restore balance, and support healing. It can improve immunity, reduce inflammation, and support detox—especially after your scan identifies problem areas. 

Our Food Test package includes a Food Tolerance Test, Allergen Test, and Diet Test—all designed to help you understand which foods support or stress your body, and how to eat for your personal health goals. 

We recommend a scan every 3–6 months, or as needed depending on your health goals. Regular scans help track your progress and make necessary adjustments to your wellness plan. 

No. We do not diagnose or treat medical conditions. Our services complement conventional medicine by helping you understand what your body needs for optimal balance and support. 

Yes, there are a few cases where we do not recommend the Basic Health Scan, to ensure both your safety and the accuracy of your results:

• Clients currently undergoing chemotherapy – Chemotherapy affects immune system function and can interfere with the frequency readings, making the scan results unreliable. It’s best to wait until treatment is complete and your system has had time to recover.

• Clients currently on strong medications (such as antibiotics) – These medications can suppress your immune system and may distort the scan results. We recommend booking your scan after finishing the medication.

• Clients with pacemakers – Because the scan involves low-level electromagnetic frequencies, it is not suitable for anyone with implanted electronic devices, such as pacemakers, due to safety precautions.

If you're unsure whether the scan is safe or effective for your current situation, feel free to contact us for personal guidance.