Privacy Policy for Swaad Bhoomi
Effective Date: August 26, 2026
Swaad Bhoomi ("we", "our", or "us") operates the Swaad Bhoomi mobile application (the "App"), a Food & Drink application that helps users discover food and beverage options, view menu information, place orders, and receive related services.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and share information when you use Swaad Bhoomi.
By using Swaad Bhoomi, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Depending on the features you use, we may collect the following information:
Personal Information
When you create an account, place an order, or contact us, we may collect:
Name
Mobile phone number
Email address
Delivery address
Other information you voluntarily provide
Location Information
If location services are enabled, we may collect approximate or precise location information to:
Help identify nearby restaurants or food services
Provide accurate delivery services
Calculate or improve delivery locations
Improve the user experience
You can manage location permissions through your device settings.
Order and Transaction Information
When you use ordering or purchasing features, we may collect information such as:
Items ordered
Restaurant or food-service details
Order history
Delivery information
Transaction-related information
Order status and preferences
Payment information may be processed by third-party payment service providers. We do not unnecessarily store complete payment card or banking information on our servers.
Device and Technical Information
We may automatically receive limited technical information, including:
Device type
Operating system
App version
IP address
Device identifiers where permitted
Crash and diagnostic information
General usage information
This information helps us maintain security, troubleshoot problems, and improve the App.
2. How We Use Your Information
We may use collected information to:
Create and manage your account
Provide food discovery and ordering services
Process and manage orders
Coordinate deliveries
Communicate order updates
Provide customer support
Verify account information
Improve app functionality and performance
Detect and prevent fraud, abuse, or unauthorized activity
Maintain the security of our services
Comply with applicable legal requirements
Send service-related notifications
Provide promotional communications where permitted and, where required, with your consent
We only use information for legitimate and disclosed purposes related to providing and improving our services.
3. Sharing of Information
We may share necessary information with trusted third parties when required to provide the services you request.
These parties may include:
Restaurants or food-service partners for fulfilling orders
Delivery/service partners for completing deliveries
Payment service providers for processing payments
Cloud hosting and infrastructure providers
Analytics and crash-reporting service providers
Communication and notification service providers
Customer support providers
Government authorities or law-enforcement agencies where legally required
We do not sell your personal information to third parties.
Third-party service providers may process information only as necessary to provide their services and are expected to maintain appropriate security and confidentiality.
4. Payment Information
Payments may be processed through third-party payment gateways or financial service providers.
When you make a payment, the relevant payment provider may collect and process payment information according to its own privacy policy and security practices.
Swaad Bhoomi does not intentionally store complete debit-card, credit-card, UPI credentials, or banking passwords on its own servers unless explicitly required for a legitimate service and handled in accordance with applicable requirements.
5. Location Information
Location access is used only when necessary for features such as finding nearby food services, providing delivery-related functionality, or improving location-based services.
You may disable location access through your device settings. However, disabling location access may affect certain features of the App.
If the App uses location information while operating in the background, such use will be limited to legitimate app functionality and disclosed to users as required by applicable Google Play policies.
6. Notifications
Swaad Bhoomi may send notifications regarding:
Order confirmation
Order status
Delivery updates
Account-related information
Important service announcements
Promotional offers, where applicable
You can manage notification permissions through your device settings.
7. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
Where appropriate, information transmitted between the App and our services may be protected using encryption and secure communication protocols.
However, no electronic transmission or storage system can be guaranteed to be completely secure.
8. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, prevent fraud, and comply with legal obligations.
When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with applicable requirements.
9. Account and Data Deletion
You may request deletion of your Swaad Bhoomi account and associated personal information.
To request account deletion, contact us at:
Email: swaadbhoomi@gmail.com
Please include your registered mobile number or email address and clearly state that you want your Swaad Bhoomi account and associated data deleted.
Certain information may need to be retained where required by law, for legitimate business records, fraud prevention, dispute resolution, or other lawful purposes.
Google Play requires apps offering account creation to provide users with an accessible account/data deletion process.
10. Children's Privacy
Swaad Bhoomi is not specifically directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us at the email address below so that we can take appropriate action.
11. Third-Party Services
The App may use third-party services such as payment gateways, analytics providers, cloud services, mapping/location services, notification services, and other technical service providers.
These third parties may process information according to their own privacy policies.
We encourage users to review the privacy policies of third-party services where appropriate.
12. Cookies and Similar Technologies
Our services or third-party service providers may use cookies, SDKs, pixels, or similar technologies where applicable to maintain functionality, analyze usage, improve performance, and provide relevant services.
You may have controls over certain technologies through your device or browser settings.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or privacy practices.
When changes are made, we will update the "Effective Date" shown at the beginning of this Privacy Policy.
We encourage you to review this Privacy Policy periodically.
14. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of eligible information
Withdraw certain permissions or consents
Request information about how your data is handled
To exercise applicable rights, contact us using the details below.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
App Name: Swaad Bhoomi
Email: swaadbhoomi@gmail.com
We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.
16. Acceptance
By using Swaad Bhoomi, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above.
Swaad Bhoomi
Email: swaadbhoomi@gmail.com