Privacy Policy
Privacy Policy
Privacy Policy for Mobile Application
Provided by Swa Samadhan Sakh Sahakari Sanstha Maryadit, Bhopal
This Privacy Policy explains how Swa Samadhan Sakh Sahakari Sanstha Maryadit, Bhopal ("we", "us", "our") collects, uses, and protects your personal information when you access and use our Mobile Application ("App"). Please read this policy carefully. By using our App, you consent to the practices described in this Privacy Policy.
Personal Information: This includes details that can identify an individual directly or indirectly, such as name, mobile number, email address, telephone number, and other information provided during user registration.
Profile Photo/Image: Used for identification and personalization within the App. Collected only with user consent and securely stored on our backend systems.
Anonymous Information: Data that does not identify you personally, such as browser type, IP address, device info, and aggregated usage statistics.
Location Information: We may collect your device’s location when needed to provide services that rely on it (e.g., ATM locator).
All personal and sensitive data is encrypted using modern security protocols (such as HTTPS) during transmission and storage.
Login and transaction PINs are generated and stored in encrypted format for authentication and authorization purposes.
Personalized account content is generated dynamically and securely, without exposing sensitive data such as names or account numbers.
We use your personal data to:
Provide and manage the services you request.
Personalize your experience within the App using your profile photo.
Improve our products and communicate updates or notifications.
We retain your personal data:
As long as necessary to deliver our services and manage your account.
To comply with legal and regulatory obligations, or to resolve disputes and enforce our agreements.
For legitimate interests, such as preventing fraud or responding to inquiries.
If data is no longer needed, it may be deleted, anonymized, or securely destroyed.
Our App may use third-party services such as payment gateways, analytics tools, authentication services, etc. You should be aware:
These services have their own privacy policies and terms.
We are not responsible for their practices, content, or any consequences arising from their use.
Your interactions with third-party services are at your own risk, and you are solely responsible for reviewing their terms.
We reserve the right to add, modify, or remove third-party services at any time without notice.
To function effectively, our App may request the following permissions:
Location Access (MAPS_RECEIVE, READ_GSERVICES): To help locate nearby ATMs.
Network Access (INTERNET, ACCESS_NETWORK_STATE): To access online banking and maintain connectivity.
Camera Access (CAMERA, autofocus): To scan QR codes for payments and services.
Storage Access (WRITE_EXTERNAL_STORAGE, READ_EXTERNAL_STORAGE): To download and save PDF account statements.
Notification Access (POST_NOTIFICATIONS): To send alerts, updates, and promotional messages.
Users can register with their mobile number to retrieve linked accounts. Registration requires submission of relevant personal information per regulatory standards. All authentication and identity verification are performed securely to protect account access.
The App enables services such as fund transfers, bill payments, recharges, and insurance payments. These services require banking details and user authentication. All transactions are conducted over secure channels using industry-standard security protocols.
We use Firebase to send notifications about app updates. Firebase manages this process securely to ensure timely and safe delivery of alerts.
We are committed to safeguarding your personal data through:
Encryption of sensitive data during transmission.
Preventing unauthorized access, alteration, or disclosure.
Displaying only relevant, dynamically generated content to users, without revealing personal identifiers.
Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If such data is inadvertently collected, it is deleted immediately. Parents or guardians may contact us if they suspect such collection has occurred.
We reserve the right to update this Privacy Policy at any time. When updated, the revised date will appear at the bottom. We encourage users to regularly review this page to stay informed about how we protect personal data. Continued use of the App after updates constitutes acceptance of those changes.
By using this App, you acknowledge that you have read and agree to this Privacy Policy. If you do not agree, please refrain from using the App. Continued use following any updates will signify your acceptance of the revised policy.
If you have any questions or concerns regarding this Privacy Policy or your interactions with the App, you may contact us at:
📧 Email: samadhansakh@gmail.com