What if one training could save your company thousands?
Trash or Trouble is a gamified, scenario-based eLearning solution designed to reduce risks associated with the management and transportation of e-waste. Learners progress through a virtual Operations Department unlocking new locations and challenges as they build practical knowledge of e-waste handling best practices.
Designed to support safety, compliance, and operational efficiency, this interactive module empowers teams to make confident, compliant decisions—every time.
This solution helps teams:
Understand the risks of improper disposal
Recognize which electronic devices qualify as e-waste
Make informed, compliant decisions in everyday workplace scenarios
Details
Audience: Waste & Recycling Management Companies
Responsibilities: Instructional Design, eLearning Development
Tools Used: Articulate Storyline 360, Miro
Improper e-waste disposal isn’t just bad for the environment—it’s a business risk. Batteries can spark fires. Devices with stored data can expose sensitive information. Yet many professionals don’t know which items require special handling, or what to do with them. Companies need more than a general safety bulletin, they need practical training that helps employees make the right call, before damage is done.
"More than 240 fires were reported at waste facilities due to lithium-ion batteries between 2013 and 2020." — U.S. Environmental Protection Agency (EPA)
Only about 17% of e-waste is properly recycled. The rest often ends up in landfills or is improperly handled, which can lead to toxic chemical leaks that harm both human health and the environment.
Trash or Trouble is an interactive, gamified, scenario-based concept project that helps learners recognize and handle e-waste. Instead of memorizing rules, learners explore common workplace items, evaluate their components, and experience the consequences of improper disposal. Each activity is learner-centered and designed to promote active decision-making, safety, and compliance.
Learners progress through the Operations Department—unlocking new locations as they build practical knowledge of e-waste systems and best practices.
Learners follow SOP to submit a mock IT request for e-waste disposal.
This training empowers employees to make smarter, safer decisions about what to do with outdated electronics. For organizations, that means fewer safety risks, better compliance, and reduced liability related to fire hazards or unsecured data. By shifting from awareness to action, this training helps teams protect people, property, and proprietary information.
Learners experience a potential consequence of improper e-waste disposal.
Learners sort common workplace items to determine what qualifies as e-waste, reinforcing their understanding of key classification rules.
I used Articulate Storyline 360 to build a branching, scenario-based training experience grounded in real-world workplace decisions. The design was guided by action mapping to focus on observable behaviors like identifying e-waste and initiating disposal steps.
I prototyped directly in Storyline, using variables, conditions, and triggers to track learner decisions. I incorporated motivational mechanics such as challenge-based progression, storytelling, role advancement, and interactive exploration to support learning by doing (Constructivism) and promote behavior change, resulting in a fast, realistic training that supports safety, compliance, and confident decision-making.
Articulate Storyline 360: Project Development Variable Management
Articulate Storyline 360: Project Development Branching Scenarios
To enable xAPI tracking, I wrote a custom xAPI statement using Visual Studio Code and tested it directly in the browser console. I iteratively refined the code with support from Claude.AI, troubleshooting syntax and logic issues along the way. Once validated, I embedded the final JavaScript into Storyline 360, establishing communication between the course and the xAPI statement. After publishing, I packaged the xAPI wrapper and statement file alongside the Storyline output to ensure proper data transmission.
This addition allowed me to capture detailed learner data, such as specific actions taken, completion of key tasks, or interaction with custom elements, not just basic completion or quiz scores. That means better data, better insights, smarter decisions, and more effective training.
Visual Studio Code: Creating a custom xAPI statement
Veracity LRS: Integrated and validated xAPI for real-time learner interaction tracking using Veracity LRS
“I’m guilty of not following these principles for e-waste disposal, so I learned a lot from this!”
—Patrick M., Educator
"This is really sleek and intuitive! I love the three levels you have to unlock and the link to more information at the end."
—Jacqueline L., Instructional Designer