Subscription Privacy

Subscription and Billing Privacy

Sussurro offers auto-renewing Premium subscriptions through the Apple App Store and Google Play.

Information Processed

When you subscribe, renew, cancel, restore a purchase, or receive a refund, Apple or Google may process information including:

• Your Apple ID or Google account;

• Payment method and billing details;

• Purchase price, currency, taxes, and billing country or region;

• Subscription plan and billing period;

• Purchase, renewal, cancellation, expiration, and refund status;

• Transaction identifiers, order numbers, receipts, or purchase tokens.

Apple and Google process your payment information under their own privacy policies. Sussurro and NOVAHUB PTE. LTD. do not receive or store your complete payment-card number, account password, or full payment credentials.

Information We Receive

To verify and provide Premium access, we may receive limited subscription information from Apple or Google, including:

• The purchased subscription plan;

• Whether the subscription is active, expired, cancelled, refunded, or in a trial period;

• Purchase and renewal timestamps;

• Subscription expiration date;

• Transaction identifier, receipt, or purchase token;

• Country, region, and currency associated with the purchase.

How We Use Subscription Information

We use this information to:

• Activate and maintain Premium access;

• Verify subscription status;

• Restore previous purchases;

• Prevent duplicate access, fraud, or subscription misuse;

• Respond to subscription-related support requests;

• Maintain required transaction and accounting records;

• Measure subscription performance using aggregated or de-identified data;

• Comply with legal and app-store requirements.

We do not use your purchase history to make tarot predictions or alter the meaning of your readings.

Subscription Management

Subscriptions are managed by the platform through which they were purchased.

For subscriptions purchased through the Apple App Store, you can manage or cancel your subscription through:

iPhone or iPad Settings → Apple ID → Subscriptions → Sussurro

For subscriptions purchased through Google Play, you can manage or cancel your subscription through:

Google Play → Profile → Payments & subscriptions → Subscriptions → Sussurro

Uninstalling Sussurro or deleting your App account does not automatically cancel an active subscription.

Refunds

Refund requests are handled by the platform that processed the payment:

• Apple App Store purchases are subject to Apple’s refund policies;

• Google Play purchases are subject to Google Play’s refund policies.

We may receive confirmation that a transaction has been refunded or revoked so that we can update your Premium access. We do not receive the complete payment information used to process the refund.

Retention of Subscription Records

We may retain limited subscription and transaction records for as long as necessary to:

• Verify Premium access;

• Restore purchases;

• Handle billing disputes and customer-support requests;

• Prevent fraud or misuse;

• Meet tax, accounting, legal, and platform obligations.

Deleting your account does not necessarily delete transaction records retained by Apple, Google, or records we are legally required to keep.

Subscription Data Sharing

We do not sell subscription or purchase information.

Subscription information may be shared only with:

• Apple or Google for payment and subscription processing;

• Service providers that support purchase verification, analytics, security, or customer support;

• Legal or regulatory authorities when required by law.

Each platform and service provider processes information according to its own privacy policy.