Privacy Policy
Last updated: January 4, 2026
Welcome to Romance Block Escape(hereinafter referred to as "this Game"). We understand the importance of privacy and are committed to protecting the security of your personal information. This Privacy Policy aims to clearly explain how we collect, use, disclose, and protect your information when you enjoy our Game.
Please read this policy carefully before entering this Game. If you have any questions, please contact us using the details provided at the end of this policy.
1. Information We Collect
To provide and optimize our game services, we may collect the following categories of information:
- Information You Provide Directly (Account Information):
- When you log in using a third-party platform (such as Apple Game Center or Google Play Games), we receive your public identifier from that platform (e.g., player ID, nickname) to create your in-game character.
- Information Collected Automatically During Gameplay:
- Game Progress Data: Including level progression, coin balance, energy balance, item inventory, and win-streak count. This data is used to record and save your game progress, ensuring a continuous and stable gameplay experience.
- Device Information: To ensure game compatibility and smooth operation, we collect information such as device model, operating system version, unique device identifiers (e.g., IDFA, Advertising ID), IP address, and language settings.
- Log Information: If the game crashes or encounters an error, we automatically collect related log data to help us diagnose and fix the issue.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Operate Game Services: To save game progress, calculate and grant rewards, and enable core gameplay features such as level challenges and win-streak events, ensuring the proper operation and continuity of the Game.
- To Improve and Optimize the Game: Analyze overall player behavior to continuously optimize game balance and content.
- Customer Support: Use your information to diagnose and resolve issues when you contact us for help.
- Personalized Experience: May display more relevant in-game events or offers based on your gameplay behavior.
- Security and Compliance: Ensure a secure and fair gaming environment, detect and prevent fraud, and comply with legal obligations.
3. Sharing and Disclosure of Information
We will never sell your personal information to any third party. We only share information under the following specific circumstances:
- Service Providers: We may engage trusted third-party partners (such as data analytics companies, cloud server providers) to assist us in operating the Game. They will process information strictly according to our instructions and are bound by confidentiality obligations.
- Compliance with Laws: When we believe in good faith that disclosure is necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
- Protection of Rights and Safety: To protect the rights, property, or safety of us, our users, or the public from harm.
4. Your Rights and Choices
Depending on your region, you may have the following rights regarding your information:
- Access and Correction: You can access and update some of your account information.
- Deletion: You can request that we delete your personal data.
- Restriction of Processing: You can request that we temporarily suspend the processing of some of your data
5. Data Security
We have implemented reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, or destruction. Please note, however, that no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. If you choose to delete your account, we will delete your data from active servers within a reasonable timeframe.
7. Children's Privacy
This Game is intended for users aged 16 (or the higher age specified in your country/region) and above. We do not knowingly collect personal information from users under the age of 16. If we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.
8. Policy Updates
We may update this policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions, concerns, or suggestions regarding this Privacy Policy or our data practices, please feel free to contact us via email:ulusalwebajans@gmail.com