Privacy Policy

Privacy Policy for Survival Island: Castaway Life

Effective Date: 20/01/2025

Thank you for using Survival Island: Castaway Life ("the Game"). We value your privacy and are committed to protecting your personal information, especially for children. This privacy policy outlines how we collect, use, and protect your data while you or your child play our Game. It also explains the types of ads and in-app purchases (IAP) in the Game and provides information on the Game's content.

1. Information We Collect

When you or your child play Survival Island: Castaway Life, we may collect the following types of information:

• Personal Information:
  We do not collect any personal information from children under the age of 13. However, we may collect non-personal gameplay data such as game progress, high scores, and user preferences, which is used solely to improve the Game’s functionality and user experience.

• Non-Personal Information:
  We may collect non-personal data, such as device type, operating system, IP address, and app usage data. This information helps us improve the Game, resolve issues, and enhance the gaming experience for all players.

• Third-Party Services:
  We use third-party services, such as analytics and advertising providers, who may collect data about the device and usage to help improve the Game and deliver relevant ads. These providers may collect data as described in their own privacy policies. Please review their privacy policies for more detailed information.

2. Ads in the Game

Survival Island: Castaway Life contains advertisements that may be displayed to players during gameplay. These ads are served by third-party ad networks, which may collect device and usage information to deliver personalized ads. However, we do not collect or use any personal data to personalize ads within the Game.

• Ad Providers:
  Our third-party ad providers, including Google AdMob, comply with industry standards for children's privacy, including the Children’s Online Privacy Protection Act (COPPA) and other applicable regulations. You can learn more about how these providers handle data by reviewing their respective privacy policies:

  • Google AdMob Privacy Policy

• Ad Personalization:
  Although third-party ad providers may use non-personal data (e.g., device type, IP address) to serve ads, we ensure that ads shown in the Game are appropriate for a child audience.

3. In-App Purchases (IAP)

The Game includes optional in-app purchases (IAP) for virtual items. These IAPs are processed through the Google Play Store.

• Parental Controls:
  To prevent unauthorized in-app purchases, we recommend setting up parental controls on the device. You can disable IAPs through your device settings or manage purchase restrictions through your Google Play account.

• Payment Information:
  We do not collect or store any payment information directly. All transactions are processed securely by Google Play. For more information on Google Play’s payment processing, please refer to their privacy policy.

4. Content in the Game

Survival Island: Castaway Life contains mild fantasy violence, which is non-realistic and presented in a non-graphic manner. Players may engage in fictional interactions with non-human characters such as animals or fantasy creatures.

• No Graphic Violence:
  The violence in the Game is mild and non-graphic, and does not depict real-world harm. It is part of the adventure and survival gameplay.

• Parental Guidance:
  While the content is appropriate for children, we encourage parents to review the Game to ensure it aligns with their comfort level regarding the violence depicted.

5. How We Protect Your Information

We are committed to protecting your information. We implement reasonable security measures to safeguard the data we collect. These measures include encryption and secure data storage protocols. However, as with any online service, we cannot guarantee complete security against potential breaches.

6. Data Retention and Deletion

Since we do not collect or store any personal data, there is no personal data to retain or delete. The only data that may be stored is non-personal data related to gameplay (e.g., game progress, preferences), and this data is only retained temporarily to enhance the gaming experience.

• Data Retention:
  We do not collect any personal data, and any non-personal data related to gameplay is retained only as long as necessary to provide the Game and improve user experience.

• Data Deletion:
  As we do not store any personal data, we do not have data to delete. However, if you wish to stop the Game from collecting any gameplay data, you can uninstall the Game from your device, which will remove any non-personal data stored locally on your device.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, we will update the “Effective Date” at the top of this policy and provide the updated version in the Game. We encourage you to review the policy periodically to stay informed about how we protect your data.

• The latest version of this privacy policy can always be found at:
  https://sites.google.com/view/survival-island-privacy-policy/home

8. Parental Rights

As a parent or guardian, you have the following rights regarding your child's data:

• Review Data: You may review the personal data we have collected about your child.

• Request Deletion: You may request the deletion of your child's data by contacting us.

• Withdraw Consent: You may withdraw your consent for data collection at any time.

To exercise any of these rights or for any privacy-related questions, please contact us at:
Email: mseriesproduction2018@gmail.com
Address: West Bengal, India

9. Contact Us

If you have any questions or concerns about this privacy policy or your child’s experience in Survival Island: Castaway Life, please reach out to us using the contact information provided below:

Email: mseriesproduction2018@gmail.com
Address: West Bengal, India
Developer: AM Softs

Compliance with COPPA

As our Game is directed towards children, we comply with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under the age of 13 without prior parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so that we can take necessary steps to remove such information from our records.