Welcome to the Support Center
Thank you for using Food Scanner. We are here to help you with any questions, issues, or suggestions regarding our application.
About Food Scanner
Food Scanner is a nutrition app that uses artificial intelligence to analyze photos of your meals. The app provides estimates for:
Macronutrients
Ingredients
Possible allergens
Nutrition facts
Health benefits and concerns
Dietary preferences
Key Features
📸 Instant meal analysis using artificial intelligence
📊 Macronutrient and calorie estimation
🥙 Ingredient and allergen detection
☁️ Secure cloud storage for your meals
📱 Intuitive and easy-to-use interface
Contact and Support
Need help? We’re here to assist you.
Contact Email: hello@adriamatz.com
When contacting us, please include:
Detailed description of the problem or question
App version you are using
Device model (iPhone, iPad)
iOS version
Screenshots (if applicable)
We typically respond within 24–48 hours.
Frequently Asked Questions
How does Food Scanner work?
Simply take a photo of your meal using the camera or import an image from your Photo Library. Our AI analyzes the image and provides nutritional insights based on what it detects.
Are the results 100% accurate?
No. All results are estimates generated by artificial intelligence. Accuracy may vary depending on image quality, lighting, angle, and the type of food.
Can Food Scanner replace a nutritionist or doctor?
No. Food Scanner is not a medical or professional nutrition service and should not replace advice from qualified healthcare or nutrition professionals.
Why can Food Scanner sometimes fail?
AI analysis can struggle with certain images, such as:
Blurry photos
Mixed dishes
Hidden ingredients
Uncommon foods
In these cases, results may be incomplete or inaccurate.
Is the app free?
Food Scanner offers a free trial with a limited number of meal analyses.
What does the premium subscription include?
The premium subscription allows you to analyze unlimited meals, covering the high computational costs required to run AI meal analysis.
Privacy and Security
We are committed to protecting your privacy and personal data. All images and data are handled securely and confidentially. For more details, please refer to our Privacy Policy in the app.
Suggestions and Feedback
We value your comments and suggestions. If you have ideas to improve the app or new features you’d like to see, please contact us. Your feedback is important to us!