Privacy Policy
Privacy Policy
Support Hub LLC
Last Updated: 17th November 2025
This Privacy Policy describes how Support Hub LLC (“Company”, “we”, “our”, or “us”) collects, uses, stores, and protects information when you access or use our mobile applications, games, and related services (“Services”) published under our Google Play Developer Account.
We operate in full compliance with the Google Play Developer Program Policies, Google Play User Data Policy, Family Policy Requirements, GDPR, CCPA, and other applicable laws.
By downloading, installing, or using our Services, you agree to this Privacy Policy.
If you do not agree, please do not use our applications.
“Personal Data”: Any information that identifies or can reasonably identify a user (e.g., name, email, phone number, address).
“Non-Personal Data”: Device information, performance data, analytics data that cannot identify a user.
“Children”: Users under the age defined by applicable laws (typically under 13 or as defined by local legislation).
“Third-Party Service Providers”: Advertising networks, analytics tools, crash reporting services, or SDKs integrated into our apps.
“Processing”: Any operation performed on data, including storage, collection, transmission, or deletion.
We do NOT collect, store, or process any personally identifiable information (PII) such as:
Name
Email
Phone Number
Address
Photo or media
Contacts
Precise location
Payment details
We do not require user registration, and we never request sensitive permissions without purpose.
For app performance and analytics, we may collect non-identifiable information automatically through SDKs such as:
Device model, manufacturer, OS version
App version & performance metrics
Country (coarse based on device locale)
Anonymous advertising identifiers (Google Ad ID)
Crash logs & diagnostics
Gameplay statistics
General usage patterns
This data cannot identify individual users and is used strictly for improving app performance.
Our apps may display ads using third-party advertising platforms (e.g., Google AdMob, Unity Ads, AppLovin, IronSource, Meta Audience Network). These networks may use:
Non-personalized ads (default)
Personalized ads only if permitted by Google policy and user consent
We follow all Google Play monetization rules:
Users can opt-out of personalized ads anytime through device settings (“Opt Out of Ads Personalization”).
Advertising ID is used only for ad frequency capping, fraud prevention, and aggregate analytics.
No personal data is shared. Only anonymous technical data may be transmitted for:
Ad impressions
Fraud detection
Reporting
Rewarded ad functionality
Some games may offer in-app purchases.
These payments are handled securely via Google Play Billing.
We never collect or access payment data.
Non-personal data is used for:
Improving app stability and performance
Debugging & crash analysis
Providing relevant ads
Understanding feature usage
Preventing fraud
Complying with legal obligations
We never sell user data.
We implement industry-standard security measures to protect all data processed through our applications.
We do not store or maintain personal information on our servers.
Any information processed by third-party services is governed by their security practices.
Data transmitted is encrypted whenever possible.
We comply with:
Google Play Families Policy
COPPA (Children’s Online Privacy Protection Act)
Local age-restriction laws
Our services are not intended for children under the age of 13.
We do not knowingly collect data from children.
If you believe a child has provided personal information, contact us immediately.
We ensure:
Ads shown to children are age-appropriate
No behavioral ad targeting for children
No unnecessary permissions
No data sharing that could identify a child
Our apps may integrate with:
Google Play Services
Google AdMob / Ad Manager
Google Analytics for Firebase
Crashlytics
Unity Analytics / Unity Ads
AppLovin SDK
IronSource SDK
Each has its own privacy policy. Users are encouraged to review them.
We ensure all third parties comply with:
Google Play User Data Policy
GDPR & CCPA standards
Age-appropriate ad practices
Our apps may request necessary permissions such as:
Internet Access — to load ads & online features
Network State — to optimize loading
Storage Access (optional) — only if the app saves game progress or assets
We do not ask for:
Contact access
Camera/mic (unless needed for a feature)
Location access
SMS/call logs
Permissions will always be used for clear, user-initiated purposes.
We retain no personal data, therefore we have no identifiable data to delete upon request.
Analytics & ad data stored by third-party tools follow their own retention policies.
Users may request data deletion related to advertising identifiers via:
Resetting Advertising ID
Opting out of personalized ads
Because our services may be used globally:
Data may be processed on servers located outside the user’s country.
We ensure compliance with GDPR, COPPA, and global data protection frameworks.
Although we do not collect personal data, users still retain certain rights:
Right to opt-out of ad personalization
Right to view third-party privacy policies
Right to withdraw consent
Right to limit data sharing (via device settings)
California users have the right to request:
Categories of data shared (non-personal only)
Opt-out of sale (we do not sell data)
We may update this Privacy Policy periodically.
When we do:
“Last Updated” date will change
Updated policy will be published within the app and on our website
Continued use of our services means acceptance of the updated Privacy Policy.
For any questions, requests, or concerns regarding this Privacy Policy:
Support Hub LLC
Email: gaminginfohubllc@gmail.com
Address: 34 Franklin Ave Ste 687, Pinedale, WY 82941-9049, United States
Contact Person: Muhammad Yousaf
Phone: +92 370 8775780
We will respond as soon as possible.