Q1: What content on a mobile phone takes up system space?
Generally speaking, there are a large number of photos, videos, music files, and applications on mobile phones. Among them, we can help you clean up photos and video files.
Q2: Why didn't my system space decrease after cleaning up my photos?
After cleaning up, all the cleared photos and videos will be moved to the recycle bin by the system and kept for you for 30 days. After 30 days, they will be automatically deleted. . You can remove them to free up actual space by going to the following location: Open the 'iOS Photos app,' go to 'Albums' , scroll down to 'Recently Deleted' , click on the 'Select' button, and then click 'Delete All' in the lower left corner. Please note that this will permanently delete the selected content and cannot be retrieved!
Q3: Can I recover my photos after cleaning them up?
After cleaning up, all the cleared photos and videos will be moved to the recycle bin by the system and kept for you for 30 days. During this period, you can recover them by following these steps: Open the 'iOS Photos app', go to 'Albums', scroll down to 'Recently Deleted', click on the 'Select' button, and then click 'Recover All' in the lower right corner.
Q4: How does the private album protect my photos?
The private album moves your photos and videos from the system album into a locally independent database created by our app. Photos and videos moved into the private album will be cleared from your system album. When others try to view your system album, they will not be able to see these photos and videos. These photos and videos can only be viewed using our app's private album function. To protect your privacy, we recommend setting a password and suggest not using the same password as your system unlock password. Additionally, we recommend setting up a password protection question in case you forget your password.
Q5: Will the photos stored in the private album be uploaded to the internet?
Please rest assured that all the pictures, videos, contacts, and schedule operations you perform in our app, including cleaning, storing in the private album, compression, will not be uploaded to our servers or any third-party online storage. All these operations are performed only locally on your phone.
Q6: How to manage the content in the Private Album?
The content in the Private Album can only be accessed and operated by you. You can remove the content directly from the Private Album, or choose to move it back to the system album, it's all up to you.
Friendly reminder: Since we do not store your private photos on our internet servers, these photos will also be removed when you uninstall our app. Therefore, we recommend that you move the content from your private album back to your phone album before uninstalling the app to avoid any loss.
Q7: How can I manage my subscriptions
You can cancel your subscription to Super Photo Manager like any other App Store subscription:
Go to Settings on your iPhone.
Find View Apple ID in the iTunes & AppStores > your Apple ID name page. Then, tap Subscriptions > Thunder Cleaner.
All there is left to do is to click on the Cancel Subscription button right at the end of your screen.
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