Privacy Policy

Supernest.ai Privacy Policy
Welcome to Supernest.ai! Your privacy is important to us, and we are committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile app, and services. Please read this policy carefully to understand our practices regarding your personal data.

1. Information We Collect

We collect the following types of information when you use Supernest.ai:

Personal Information

• Contact Details: Name, phone number, email address, postal address.

• Profile Information: Gender, date of birth, occupation, company details.

• Financial Information: Payment details such as bank account or UPI information, rent amounts, and security deposits.

Location Data

• Precise Location Information: We may collect your device's precise location to provide location-based services, such as property searches, recommendations, and geo-tagged community features.

Usage Data

• Log Data: Information about your use of the app, such as device information, IP address, browser type, pages viewed, and time spent on the platform.

• Cookies and Tracking Technologies: We use cookies and similar technologies to track user activity and preferences.

Third-Party Information

• If you interact with our services through third-party accounts (e.g., Google, Facebook), we may receive information such as your name, profile photo, and email from those platforms.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Service Provision: To operate and provide you with the Supernest.ai platform, including property management, tenant-owner communications, and financial transactions.

• Location-Based Services: To offer features that use location data, such as finding nearby properties or events relevant to your location.

• Verification and Security: To verify your identity, secure your account, and prevent fraudulent activities.

• Payments: To process rent payments, security deposits, and other transactions.

• Improvement and Personalization: To enhance the platform and provide personalized recommendations (e.g., properties, events, jobs).

• Communication: To send you notifications, updates, promotional messages, and other relevant information.

• Compliance: To comply with legal obligations and protect our legal rights.

3. How We Share Your Information

Your information may be shared with the following parties:

• Property Owners and Tenants: For tenant-owner interactions, property management, rent payments, and community features.

• Third-Party Service Providers: We use third-party vendors for hosting, payment processing, analytics, and marketing.

• Location Data Sharing: Location data may be shared with third-party service providers that assist in providing geo-based services.

• Legal Authorities: In compliance with legal obligations or in response to lawful requests by public authorities.

• Business Transfers: In case of mergers, acquisitions, or asset sales, your information may be transferred as part of such transactions.

4. Data Security

We implement security measures to protect your personal information, including encryption, firewalls, and secure server access. We apply these measures specifically to safeguard location data and other sensitive information. While we strive to use commercially acceptable means to protect your data, no security system is completely secure, and we cannot guarantee absolute security.

5. Data Retention and Deletion

We retain your personal information, including location data, for as long as necessary to provide the services you have requested, comply with legal obligations, resolve disputes, and enforce our agreements. Upon your request or when the data is no longer needed, we will delete or anonymize your information, in accordance with applicable laws.

6. Your Data Rights

You have the following rights regarding your personal data:

• Access: Request access to your personal data.

• Correction: Correct any inaccurate or incomplete information.

• Deletion: Request the deletion of your data under certain circumstances.

• Objection: Object to the processing of your personal data for specific purposes.

• Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at connect@supernest.ai.

7. Children's Privacy

Supernest.ai is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe your child has provided us with personal data, please contact us so that we can take the necessary steps to remove such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last Updated" date at the top of this policy and notify you through the app or via email.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Entity Name: Supernest.ai

• Email: connect@supernest.ai

• Address:DEEPA AI PRIVATE LIMITED, c/O VO 395 WEWORK EMBASSY TECH VILLAGE, BLOCK 1, BELLANDUR, BANGALORE, SOUTH Bangalore -  560103 KARNATAKA INDIA