At king-365.store, we are committed to providing excellent support and assistance to all our users. This document explains how to reach our support team, what services we provide, and how we handle inquiries.
You can contact our support team through the following channels:
Website Contact Page: https://king-365.store/contact
WhatsApp Support: Click here to chat
Email: [support@king-365.store]
Standard support is available [Insert Hours, e.g., 9 AM – 6 PM GMT] on business days.
Premium subscribers may have 24/7 support depending on their subscription plan.
Response times may vary depending on volume of requests. We aim to respond within [24–48 hours].
We provide assistance for:
Account registration and login issues.
Subscription management (plans, upgrades, cancellations).
Payment and billing inquiries.
Technical issues related to streaming, device compatibility, or website usage.
Troubleshooting and guidance on using our IPTV and VOD services.
To help us provide effective support, you agree to:
Provide accurate and complete information when submitting requests.
Respond to our requests for clarification or additional details.
Respect our support staff and follow any instructions given for troubleshooting.
We cannot provide support for third-party apps, devices, or services not officially supported.
We are not responsible for issues caused by internet connectivity or third-party service interruptions.
We do not provide support for illegal use or piracy-related requests.
All support requests are handled confidentially. Personal and payment information provided during support will be treated according to our Privacy Policy.
We may update this Support Policy at any time. Updates will be posted on the Website, and continued use of support services constitutes acceptance of the updated policy.