Sunstate Airlines| Group Booking

+61 1800 718 568 Sunstate Airlines is a regional airline based in Queensland, Australia operating scheduled passenger flights to destinations within the state and short haul routes interstate to Northern NSW. As a smaller sized carrier, their streamlined Group booking policy focuses chiefly on direct sales online plus over the telephone. We summarise key guidelines under their reservations system below covering payments, changes, baggage, and general terms attached to airfares +61 (1800)718 568. 

Sunstae Group Bookings can be conveniently made using Sunstate's user-friendly website booking engine available 24/7 at www.sunstateairlines.com.au. Simply enter intended flights, travel dates, routings and passenger quantities into search fields for available fares.

Alternatively potential customers can call Sunstate's Reservations team directly 7 days a week during office hours on +61(1800) 407 707 to discuss flight options and make bookings assisted by an agent.

In both self-service web and call centre methods, Adult, Child and Infant passenger breakdowns are specified when retrieving airfare pricing options for desired flights.

Currently Sunstate only accepts payments online via MasterCard or Visa credit/debit card through their secured Payment Portal. Similarly over the phone, agents process debit/credit card payments at time of confirming bookings.

No cash or bank transfers or PayPal payments are facilitated directly by the airline. All bookings require card payment upfront before ticketing.

Prepayment mandatory – Sunstate does not allow holds or a pay later option to temporarily reserve seats sans payment. So card details are taken immediately at time of confirming flights in reservation stage prior to processing e-tickets.

A 6-character booking reference starting with YX will be assigned uniquely identifying the reservation in Sunstate's system which is stated on the confirmation emailed.

Quotation of this record locator or code facilitates identifying a customer whenever contacting the airline regarding amending that existing booking if permissible.

notify@sunstateairlines.com.au is their dedicated email service handling booking queries and notifications including updates to reservations where permitted. Customers should quote respective reference in communications for prompt attention. 

It is free to make changes to passenger details or flight timings on a Sunstate booking up to 72 hours pre-departure.

Within 72 hours of travel, an administration fee is levied per adjustment. Current change fee is $55 per passenger, per change type ie name change or time modification even if on same-day.

All flight schedule changes are still subject to availability on the new proposed flight option. Seasonality determines chances for successful rescheduling without additional fare payments.

As a low-cost carrier, checked luggage must be pre-purchased online during the booking process or can be added later through Manage Booking. Baggage fees vary by bag dimensions per single item. Carry-on bags fitting under seats are permitted per passenger for free.

There are restrictions on sports/oversize items so refer baggage link on Sunstate's website FAQ under the respective Concierge and Groups section displaying their allowances table for full specifications on bags. This avoids problems at check-in.

That covers the essentials on payments methods, booking references, Sunstate's email contact channel, change flexibility before departure and checked baggage fees.

Get in touch or visit their site for full conditions but the main booking process remains simple and convenient through their website booking engine or reservations team. Adhering to terms stated during purchase keeps travel disruption free when flying Sunstate Airlines.