If you have a life-threatening emergency, call 000 or go to your nearest emergency department.” 

When to visit Sunshine - Medicare Urgent Care Clinic

Sunshine - Medicare Urgent Care Clinic provides urgent health care in a GP setting, so you don’t have to wait at your local emergency department.

Visit us when you need urgent health care

Urgent care is when you need medical attention for an illness or injury that can be managed without a trip to the emergency department, but cannot wait for a regular appointment with a general practitioner (GP).

Sunshine - Medicare Urgent Care Clinic provides acute episodic care and treatment that does not require a hospital admission. This may include:

• minor infections

• minor fractures, sprains, sports injuries and neck and back pain

• urinary tract infections (UTIs)

• sexually transmitted infections (STIs)

• minor cuts

• insect bites and rashes

• minor eye and ear problems

• respiratory illness

• gastroenteritis

• mild burns.

We are open early and late, seven days a week.

Our nurses will do a quick assessment to determine the severity of your condition and prioritize your care. 

If your condition is not suitable for an Urgent Care Clinic, we will help you get to the most appropriate service. 

We can arrange an interpreter for your visit. Please tell our staff when you arrive. 

Routine care or general health care

Your local GP should continue to be your first point of contact for non-emergency, routine, and preventative health care. Some GPs also offer same day appointments.

Care provided by your local GP includes:

• diagnosis and treatment of a wide range of diseases and illnesses

• general screening and health checks

• vaccinations and prescriptions

• mental health advice

• family planning advice

• referrals for tests, scans or specialist care.

Sunshine - Medicare Urgent Care Clinic will not see people for things like chronic disease management or preventative health procedures such as cervical screening tests.

Emergency care

Emergency or life-threatening illnesses and injuries require immediate medical attention and management by an emergency department or hospital.

If you or a loved one has a life-threatening injury or illness, do not attend Sunshine - Medicare Urgent Care Clinic. Call triple zero (000) or go to your nearest emergency department. 

Do not attend Sunshine - Medicare Urgent Care Clinic for:

• chest pain or tightness

• breathing difficulties

• uncontrollable bleeding 

• severe burns 

• poisoning

• numbness or paralysis 

• unconsciousness 

• unresponsiveness

• seizures 

• ongoing fever in infants.