Privacy Policy – Sun LMS
Last updated: October 10, 2026
This Privacy Policy describes how [Developer name as shown on Google Play] ("we", "us", "our") collects, uses, and protects information when you use the Sun LMS mobile application (the "App").
By using the App, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
a) Information you provide
- Account information: full name, email address, [employee ID / phone number], and login credentials used to access the App.
- Profile information you choose to add, such as a profile photo.
b) Information collected automatically
- Learning activity: courses enrolled, lessons viewed, quiz and test results, progress, completion status, and certificates.
- Device information: device model, operating system version, app version, and unique device identifiers.
- Usage and diagnostic data: crash logs, performance data, and in-app interactions, used to improve stability.
- [Push notification token, if the App sends notifications.]
We do not collect precise location, contacts, SMS, or call logs.
2. How We Use Your Information
- To create and manage your account and authenticate your access.
- To deliver training content and track your learning progress.
- To issue results, reports, and certificates.
- To send notifications about courses, deadlines, and updates.
- To maintain, troubleshoot, and improve the App.
- To comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We may share information only:
- With your organization's training administrators, for learning management and reporting purposes.
- With service providers who help us operate the App, such as [Firebase / Google Cloud / hosting provider], under confidentiality obligations.
- When required by law or to protect our rights and the safety of users.
4. Third-Party Services
The App may use third-party services that collect information as described in their own privacy policies:
- [Google Play Services – https://policies.google.com/privacy]
- [Firebase Analytics / Crashlytics – https://firebase.google.com/support/privacy]
(Remove any service the App does not use.)
5. Data Security
We use reasonable technical and organizational measures, including encrypted data transmission (HTTPS), to protect your information. However, no method of transmission or storage is completely secure.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the App's services and meet legal requirements. Learning records may be kept as required by your organization's training policies.
7. Your Rights and Account Deletion
You may request access to, correction of, or deletion of your personal data and account at any time by contacting us at [support email]. We will process your request within [30] days, except where retention is required by law.
8. Children's Privacy
The App is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact:
Email: duyhp@sungroup.com.vn
Address: 13 P. Hai Bà Trưng, Cửa Nam, Hà Nội, Việt Nam