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Effective Date: 06/07/2025
Thank you for using Sunglow, the official app of Sunglow Aesthetics and Wellness. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal and device information.
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name, email address, phone number, date of birth (if you voluntarily provide it via bookings or forms).
Health-related inputs showing interest in aesthetic, hormone therapy or wellness preferences only if you voluntarily provide them.
b. Device Information
Device type, operating system, and general usage statistics (e.g., crash logs and diagnostic data).
Location data (if you grant permission) for appointment check-ins or local promotions.
c. Usage Data
Interactions with app features, in-app navigation, and user preferences.
⚠️ We do not collect or store any sensitive information (e.g., financial data, biometric data, or government ID numbers) unless explicitly stated and consented to.
2. How We Use Your Information
We use collected data to:
Schedule and manage your appointments.
Send service-related notifications (e.g., reminders, loyalty points, promotions).
Improve user experience and app performance.
Monitor app functionality and fix bugs.
Comply with legal and regulatory obligations.
3. Sharing of Information
We do not sell your personal data.
We may share your information:
With trusted third-party services (e.g., appointment booking, analytics tools) who operate under strict confidentiality agreements.
When required by law or to respond to legal requests.
4. Data Security
We implement appropriate security measures to protect your data, including:
Encryption
Secure servers
Limited access to authorized personnel
However, please note that no method of transmission over the Internet is 100% secure.
5. User Controls & Permissions
You have the ability to:
Review and update your personal information in the app.
Disable location sharing in your device settings.
Request account/data deletion by contacting us at: sales@sunglowaesthetics.com
6. Children’s Privacy
Sunglow App is not intended for users under the age of 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will notify users via the app or by updating the date above.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
📧 Email: sales@sunglowaesthetics.com
📍 Address: 6736 Hwy 6 S, Houston, Tx 77083
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