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6Hours/2Days - CUSTOMER SERVICE SKILLS TRAINING WORKSHOP
6Hours/2Days - CUSTOMER SERVICE SKILLS TRAINING WORKSHOP
Training Hours/Days & Content Can be adjusted to suit individual training and/or team requirements.
WE OFFERES:
Listening Skills
Communication Skills
Conflict Management
Flexibility & Patience
Persuasiveness
Empathy
Problem Solving Skills
Telephone Skills
Strategic Thinking
Relationship Skills
FOR MAXIMUM EFFECTIVENESS, THIS PROGRAM IS BEST CONDUCTED AS AN IN-HOUSE PROGRAM
FOR MAXIMUM EFFECTIVENESS, THIS PROGRAM IS BEST CONDUCTED AS AN IN-HOUSE PROGRAM
IDEAL SIZE OF GROUP: 20 - 30 Participants
IDEAL SIZE OF GROUP: 20 - 30 Participants
VENUE: For your convenience, you can choose to conduct this program at your business premises.
VENUE: For your convenience, you can choose to conduct this program at your business premises.
DURATION: This program can be adapted to meet your requirement
DURATION: This program can be adapted to meet your requirement
COST: Price on request
COST: Price on request
TARGET AUDIENCE: Students, Teachers, Trainers, Freshers, Employees, Supervisors, Team Leaders, Managers
TARGET AUDIENCE: Students, Teachers, Trainers, Freshers, Employees, Supervisors, Team Leaders, Managers
IF YOU WOULD LIKE MORE INFORMATION ON THIS TRAINING PROGRAM, PLEASE CONTACT
IF YOU WOULD LIKE MORE INFORMATION ON THIS TRAINING PROGRAM, PLEASE CONTACT
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