Effective Date: 07-12-2025
9vn Communication Private Limited values your privacy and is committed to protecting your personal and health-related information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our application.
1. Information We Collect
We may collect the following types of information:
Personal details (name, phone number, email address)
Appointment and consultation information
Medical records, prescriptions, and lab reports
Family member profile details (if added by user)
Device and app usage information
2. How We Use Your Information
Your information is used only to:
Provide and manage healthcare services
Schedule and manage appointments
Enable online consultations
Store and display medical records securely
Send reminders, alerts, and notifications
Improve app performance and user experience
3. Data Security
We take data security seriously and use appropriate technical and administrative measures to protect your information, including:
Secure cloud storage
Encrypted data transmission
Restricted access controls
We follow industry-standard and HIPAA-inspired security practices to protect sensitive health data.
4. Data Sharing
We do not sell or rent your personal data.
Your data may be shared only with:
Doctors, clinics, labs, or pharmacies involved in your care (with your consent)
Legal authorities if required by law
5. Your Rights
You have the right to:
Access or update your personal information
Request deletion of your data
Withdraw consent for data usage
You can contact us anytime regarding your data.
6. Children’s Privacy
Our services are not intended for children under the age of 13 without parental or guardian consent.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@sumedy.com