Appointments cancelled or rescheduled with less than 24 hours’ notice will be charged 100% of the service fee.
No-shows will be charged 100% of the service fee.
A one-time courtesy reschedule may be offered at my discretion for a late cancellation or no-show. This courtesy may only be used once and will not apply to future bookings.
Clients who repeatedly cancel late or no-show may be declined future bookings.
Late Appointments
Clients arriving 10–15 minutes late may result in forfeiting their appointment at my discretion.
Clients who are late more than once will be charged 100% of the service fee and will be required to send an e-transfer in full prior to booking future appointments.