My career began in a corporate environment, where I built a strong foundation in accounting support, data management, payroll assistance, and administrative operations. These roles strengthened my attention to detail, organizational skills, and ability to maintain accurate records while supporting daily business activities.
Data Entry & Database Management
Updating and maintaining accurate information across databases, spreadsheets, and business systems.
Email Communication & Correspondence
Managing, responding to, and drafting professional emails for internal and external communication.
Document Organization & Records Management
Organizing, maintaining, and filing business documents to ensure efficient record keeping.
Document Processing & Administrative Support
Handling document preparation, scanning, printing, and administrative tasks to support daily operations.
Maintained and updated business records using Microsoft Excel and Google Sheets while ensuring data accuracy and consistency. Assisted with administrative documentation by preparing and updating official letters for merchandisers, organizing files, and supporting daily business operations.
Tools Used: Microsoft Excel & Word
As my career progressed, I wanted to expand my skills beyond traditional office work and support businesses in a more flexible, global environment. This led me to transition into virtual assistance, where I now combine my background in accounting and administration with modern business tools to support Australian and US businesses.
🇦🇺 Virtual Administrative Assistant
Supported the daily operations of an Australian electrical company by providing administrative, bookkeeping, and operational support. I helped coordinate technician schedules, maintain accurate project documentation, process invoices, and communicate with customers to ensure projects ran efficiently.
Managed technician schedules using ServiceM8
Prepared and organized customer invoices using Xero
Performed bank reconciliations to ensure financial records matched bank transactions accurately.
Coordinated appointments and customer communications via email.
Processed compliance documents, including SWMS, ESV, and PIT applications.
🇺🇸 Virtual Administrative Assistant
Provided administrative and operational support for US-based businesses by managing bookkeeping tasks, product listings, lead generation, and internal team communications. Maintained organized records, ensured data accuracy, and supported daily business operations across multiple platforms.
Categorized and reconciled transactions using Wave Accounting.
Managed email outreach campaigns using Instantly.
Managed and updated product listings, ensuring product information, descriptions, pricing, and inventory details were accurate and up to date.
Supported a US real estate team by managing CRM databases, organizing buyer and seller leads, assigning qualified leads, and coordinating follow-ups.
Used Sierra Interactive to manage buyer and seller leads, update lead statuses, maintain accurate CRM records, assign qualified leads to agents, and monitor follow-up activities to keep the sales pipeline organized and up to date.
Importing Leads from Zbuyer
Maintained and updated lead statuses in the company's lead management platform.
Attended daily and weekly Zoom team huddles to coordinate tasks, discuss project updates, and ensure effective team communication. .
Utilized Trello and Notion as a centralized workspace to manage daily tasks, organize documentation, track priorities, maintain project notes, and improve workflow efficiency across multiple responsibilities.
What You Can Expect When Working With Me
In my career I have had the opportunity to work with businesses in a variety of industries, from corporate administration, real estate, and bookkeeping to operations. All those experiences made me more organized, agile, and trustworthy in a fast-paced environment.
For me, great administrative support is not only about getting things done. It’s about being accurate, communicating well, and being proactive in terms of problem solving and helping companies run more efficiently.
Whatever it is. Managing schedules, reconciling, updating CRM records, or supporting day-to-day operations. I am committed to providing reliable work to my clients.
Let’s build effective systems and get great outcomes together.
I look forward to the opportunity to support your team and be part of your success.
📩 shairamae.abateves@gmail.com
🤳 +63 935 092 3848