Handheld Point of Sale POS Device Market was valued at USD 20.5 Billion in 2022 and is projected to reach USD 37.6 Billion by 2030, growing at a CAGR of 8.2% from 2024 to 2030.
The handheld point of sale (POS) device market is experiencing significant growth due to the increasing adoption of mobile technologies across various industries. These devices enable businesses to conduct transactions directly at the point of service, improving efficiency and customer experience. The market is segmented by application into key sectors, including healthcare, retail, hospitality, airports, banking, financial services, and insurance (BFSI), and others. In this section, we will provide an in-depth look at each of these applications, highlighting their significance and potential growth in the handheld POS market.
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In the healthcare sector, handheld POS devices are revolutionizing the way payments are processed in hospitals, clinics, and pharmacies. These devices facilitate secure and efficient transactions, enabling healthcare professionals to accept payments directly at the point of care. They are also useful for managing patient billing, reducing administrative costs, and improving the overall patient experience. Furthermore, as healthcare systems shift towards digital solutions, handheld POS devices provide a flexible, mobile solution that is easily integrated with electronic health records (EHR) and other healthcare management systems.
As the healthcare industry becomes increasingly focused on patient-centric services, handheld POS devices also support the trend toward contactless payments, which are vital for hygiene and safety. Hospitals and clinics can leverage these devices to streamline payment processes, thus reducing the need for patients to wait in lines or visit centralized billing departments. The continued rise of mobile payment technologies in healthcare is expected to boost demand for handheld POS devices, further solidifying their role in transforming the healthcare payment landscape.
In the retail industry, handheld POS devices are becoming integral to improving customer service and streamlining sales processes. These devices allow retail staff to process transactions, check inventory, and offer personalized services directly from the shop floor. By enabling sales associates to assist customers on the move, handheld POS devices create a more efficient shopping experience and reduce wait times at checkout counters. They also support a wide range of payment options, including credit/debit cards, mobile wallets, and even cryptocurrency, allowing retailers to cater to evolving customer preferences.
Retailers are increasingly adopting handheld POS devices as part of their omnichannel strategies, allowing seamless integration between online and offline sales. With features like barcode scanning and inventory management, these devices help retailers track sales in real-time and improve stock management. The growing focus on enhancing customer experience and optimizing operations in retail is driving the demand for handheld POS devices, and this trend is expected to continue as technology advancements bring even more capabilities to the devices.
The hospitality industry is another key application area for handheld POS devices, where they significantly enhance the guest experience. In hotels, resorts, and restaurants, handheld POS devices enable waitstaff, hotel managers, and other personnel to process transactions on-site, facilitating faster and more convenient payments. These devices help improve operational efficiency by reducing waiting times for customers and eliminating the need for customers to visit a centralized payment station. Additionally, these devices allow businesses to accept a wide range of payment methods, from traditional credit cards to mobile wallet solutions.
As the hospitality industry increasingly embraces digital and mobile technologies, handheld POS devices are playing a critical role in enabling businesses to meet consumer demand for seamless and contactless transactions. They also help businesses manage loyalty programs, track customer preferences, and offer personalized experiences. Given the growing trend towards personalized services and customer satisfaction in hospitality, handheld POS devices are poised to see continued growth as an essential tool for enhancing service delivery and operational efficiency.
In airports, handheld POS devices are used to facilitate smooth transactions in a fast-paced environment. They are primarily employed by retail stores, duty-free shops, food outlets, and other service providers to process payments quickly and efficiently. These devices help reduce long lines and wait times for passengers, improving the overall travel experience. Additionally, airports are increasingly using handheld POS systems to accept multiple forms of payments, including credit/debit cards and mobile payments, which are particularly useful for international travelers who may not carry cash or local currency.
As airports continue to modernize and cater to a more tech-savvy traveler demographic, handheld POS devices are becoming indispensable. They support features like contactless payments and integration with loyalty programs, allowing passengers to use rewards points or redeem offers during their journey. The convenience and speed that these devices offer are crucial for enhancing customer satisfaction, especially in busy airports where time efficiency is of the essence. This growing demand for seamless and fast transaction processes is expected to drive the expansion of handheld POS devices in airports globally.
In the BFSI sector, handheld POS devices are utilized primarily in field operations and mobile banking services. These devices allow financial service providers to offer on-the-spot payment solutions, including bill payments, fund transfers, and loan repayments, directly from customers’ locations. They enable financial institutions to extend their reach beyond traditional brick-and-mortar branches and offer services in more remote or underserved regions. Furthermore, handheld POS devices in this sector are equipped with security features, such as encryption and biometric authentication, ensuring that sensitive financial data is protected during transactions.
Financial institutions are leveraging handheld POS devices to deliver more personalized services to customers while reducing operational costs. By allowing financial representatives to process transactions and provide advisory services in the field, banks and insurers can enhance customer convenience and improve service delivery. As mobile banking and fintech innovations continue to evolve, the demand for handheld POS devices in the BFSI sector is expected to grow, supporting a more integrated and customer-centric financial ecosystem.
The "Others" category encompasses various other applications of handheld POS devices, including those in logistics, education, government, and event management. These sectors benefit from the mobility and efficiency that handheld POS devices provide, enabling organizations to process transactions, manage payments, and handle operations in real-time. For example, in logistics, handheld POS devices are used by delivery personnel to collect payments for goods and services directly at customers’ doorsteps, while in government applications, they are used for fee collection and registration purposes.
In education, handheld POS devices facilitate on-site payments for tuition fees, books, and other services, streamlining administrative processes. Event management companies also leverage handheld POS systems to handle ticket sales, registration fees, and merchandise payments, providing a smoother experience for attendees. As diverse industries continue to adopt mobile and flexible solutions, the "Others" category of handheld POS devices is expected to grow, with new use cases emerging across a variety of sectors.
The handheld POS device market is witnessing several key trends that are shaping its future. One of the most notable trends is the growing demand for contactless payments, which has accelerated in recent years due to the global pandemic. As consumers prioritize safety and hygiene, businesses are increasingly adopting handheld POS devices that support contactless payment technologies such as NFC and QR code scanning. This trend is expected to continue, with more businesses looking for ways to facilitate fast, secure, and hygienic transactions.
Another important trend is the integration of advanced technologies, such as cloud computing, artificial intelligence (AI), and machine learning (ML), into handheld POS devices. These innovations enable businesses to gain real-time insights into transaction data, customer behavior, and inventory management, improving operational efficiency and decision-making. As these devices become more intelligent and connected, they will continue to play a critical role in digital transformation across industries.
The handheld POS device market presents numerous opportunities for growth, particularly as businesses in various industries continue to embrace digitalization. One key opportunity lies in expanding the adoption of these devices in emerging markets, where mobile payments are gaining traction, and businesses are looking for cost-effective solutions to manage transactions. As mobile internet penetration increases in these regions, the demand for handheld POS devices is expected to rise, offering significant growth potential.
Another opportunity exists in the development of specialized handheld POS devices tailored for specific industries. For example, customized solutions for the healthcare, retail, or hospitality sectors can provide businesses with tools that are better suited to their unique needs. Furthermore, the continued shift towards omnichannel commerce presents opportunities for handheld POS devices to integrate seamlessly with e-commerce platforms, enabling businesses to offer a unified shopping experience across physical and online channels.
What is a handheld POS device?
A handheld POS device is a mobile payment system that allows businesses to process transactions anywhere, improving flexibility and efficiency in sales operations.
How do handheld POS devices benefit retail businesses?
Handheld POS devices allow retail businesses to streamline transactions, reduce wait times, and offer personalized customer service directly from the shop floor.
Can handheld POS devices support contactless payments?
Yes, most handheld POS devices support contactless payment methods such as NFC and QR codes, allowing customers to make quick and secure payments.
Are handheld POS devices secure for financial transactions?
Handheld POS devices incorporate various security features, including encryption and biometric authentication, to ensure secure financial transactions.
How do handheld POS devices integrate with other business systems?
Handheld POS devices can integrate with inventory management, customer relationship management (CRM), and accounting systems, improving operational efficiency.
What industries use handheld POS devices?
Industries such as healthcare, retail, hospitality, BFSI, and airports are major users of handheld POS devices, benefiting from increased mobility and efficiency.
What are the advantages of using handheld POS devices in healthcare?
Handheld POS devices in healthcare streamline patient billing, reduce administrative tasks, and enable secure, mobile payment processing at the point of care.
How do handheld POS devices enhance the customer experience?
These devices improve the customer experience by reducing wait times, offering multiple payment options, and providing personalized services in real-time.
Can handheld POS devices be used for mobile banking?
Yes, handheld POS devices are used in mobile banking to process transactions, pay bills, and manage other financial services remotely.
What is the future outlook for the handheld POS device market?
The handheld POS device market is expected to grow significantly, driven by increased demand for mobile payment solutions and technological advancements in the industry.
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Ingenico Group
Casio Computer
Datalogic
First Data Corporation
Fujitsu
Honeywell International
NCR Corporation
Motorola Solutions
Oracle
Verifone
Ingenico Group
By the year 2030, the scale for growth in the market research industry is reported to be above 120 billion which further indicates its projected compound annual growth rate (CAGR), of more than 5.8% from 2023 to 2030. There have also been disruptions in the industry due to advancements in machine learning, artificial intelligence and data analytics There is predictive analysis and real time information about consumers which such technologies provide to the companies enabling them to make better and precise decisions. The Asia-Pacific region is expected to be a key driver of growth, accounting for more than 35% of total revenue growth. In addition, new innovative techniques such as mobile surveys, social listening, and online panels, which emphasize speed, precision, and customization, are also transforming this particular sector.
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Growing demand for below applications around the world has had a direct impact on the growth of the Global Handheld Point of Sale POS Device Market
Healthcare
Retail
Hospitality
Airport
BFSI
Others
Based on Types the Market is categorized into Below types that held the largest Handheld Point of Sale POS Device market share In 2023.
Traditional POS
Smart POS
Global (United States, Global and Mexico)
Europe (Germany, UK, France, Italy, Russia, Turkey, etc.)
Asia-Pacific (China, Japan, Korea, India, Australia, Indonesia, Thailand, Philippines, Malaysia and Vietnam)
South America (Brazil, Argentina, Columbia, etc.)
Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)
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1. Introduction of the Global Handheld Point of Sale POS Device Market
Overview of the Market
Scope of Report
Assumptions
2. Executive Summary
3. Research Methodology of Verified Market Reports
Data Mining
Validation
Primary Interviews
List of Data Sources
4. Global Handheld Point of Sale POS Device Market Outlook
Overview
Market Dynamics
Drivers
Restraints
Opportunities
Porters Five Force Model
Value Chain Analysis
5. Global Handheld Point of Sale POS Device Market, By Type
6. Global Handheld Point of Sale POS Device Market, By Application
7. Global Handheld Point of Sale POS Device Market, By Geography
Global
Europe
Asia Pacific
Rest of the World
8. Global Handheld Point of Sale POS Device Market Competitive Landscape
Overview
Company Market Ranking
Key Development Strategies
9. Company Profiles
10. Appendix
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