The Programme addresses a practical problem faced by many prospective students: although university, TVET college and bursary applications are increasingly conducted online, not everyone has access to:
Computers or Laptops capable of completing applications.
Reliable internet.
Data.
Email addresses.
Scanning and document-upload facilities.
Knowledge of online application systems.
Assistance with completing complicated online forms.
Information about available education opportunities.
The Student Helpin Desk Programme provides a convenient point where applicants can receive assistance with these processes for an affordable service fee.
The programme assists applicants with online applications to public universities, and the service fee is R100 per university application process.
The services include:
Creating or assisting with applicant profiles.
Completing online application forms.
Capturing applicant information.
Selecting programmes.
Uploading supporting documents.
Checking application requirements.
Assisting with application submission.
Helping applicants keep records of application confirmations.
NB: Applicants remain responsible for providing correct personal and academic information.