Help

Trouble Shooting Tips

Can't get into a Zoom Webinar? 

• Update your Zoom Account

• If you are using a VPN, try disconnecting 

•  Google Chrome is the preferred browser with Zoom.

• Try a personal email instead of a work email. It might be your company's firewall. 

• No camera or microphone in a webinar?  There's not supposed to be! This is your time to relax and enjoy the lecture without any pressure to turn on your mic or camera.

• I'm having issues in a discussion group. See if this video helps.