Need a hand with Strokely? We are happy to help.
Contact us
Use the contact form below and we will reply by email. It helps to include your device model (e.g. iPhone 14) and your iOS version.
Frequently asked questions
How do I restore my Premium subscription or purchases?
If you reinstalled the app or moved to a new device, open Strokely, go to Settings, and tap Restore Purchases. Make sure you are signed in with the same Apple Account you used to buy.
How do I manage or cancel my subscription?
Subscriptions are managed through your Apple Account, not inside the app. On your iPhone or iPad, open Settings, tap your name at the top, tap Subscriptions, and choose Strokely. Apple's guide: https://support.apple.com/en-gb/HT202039
What do I get with Premium?
Premium unlocks every world, the full Classic puzzle library and endless mode, and unlimited hints. Without Premium you can still play the free worlds, the daily puzzles, a preview of each locked world, and use free hints.
How do hints work?
You start with a few free hints that slowly refill over time. You can top up with a hint pack, or get unlimited hints with Premium.
Does the game need an internet connection?
No. Strokely plays fully offline. A connection is only needed to make or restore a purchase.
Do you collect any of my data?
No. Strokely collects no personal data. There are no accounts, no ads, and no tracking. See our Privacy Policy for details.