Trying to connect Prime Video to your TV but seeing a loading screen for too long? A primevideo.com/mytv stuck on loading screen issue can happen because of a slow internet connection, an outdated app, temporary cache problems, or a device issue. 

There can be several reasons why Prime Video does not move past the loading screen:

• Slow or unstable internet

• Temporary app glitches

• Outdated Prime Video app

• TV or streaming-device software problems

• Corrupted temporary data or cache

• Sign-in or registration problems

• Temporary service issues

Finding the cause can help you choose the right solution.

1. Check Your Internet Connection

Start by checking whether your TV or streaming device is connected to the internet.

Try opening another app on the same device. If other apps are also slow, restart your Wi-Fi router and try again.

2. Restart the Prime Video App

Close Prime Video completely and open it again.

A temporary app error can sometimes prevent the registration or sign-in screen from loading correctly.

3. Restart Your TV or Streaming Device

Turn off your Smart TV or streaming device and unplug it for a short time. Then turn it back on and launch Prime Video again.

This can clear temporary system problems.

4. Check the Registration Code

If you are trying to register your TV, make sure you are using the current code displayed on the TV screen.

If the code has expired or is no longer accepted, return to the Prime Video sign-in screen and request a new one.

5. Update Prime Video

An outdated version of the app may cause loading or sign-in problems.

Open your device's app store and check whether an update for Prime Video is available.

6. Clear Temporary App Data

Some devices allow you to clear the Prime Video app's cache or temporary data.

After clearing it, open Prime Video again and try the registration process.

The exact menu names can differ depending on your TV or streaming device.

7. Check Your Amazon Account

Make sure you are using the correct Amazon account for your Prime Video subscription.

If your account has a sign-in problem, resolve that first and then try registering the TV again.

8. Reinstall Prime Video

If the loading screen continues, uninstall Prime Video if your device allows it. Then install the app again from the device's official app store.

After reinstalling, open the app and try the setup process again.

If the above steps do not help, the problem may be related to your specific device or a temporary Prime Video service issue.

Check that:

• Your device software is up to date.

• Your internet connection is working normally.

• Prime Video is supported on your device.

• You are using the latest registration information shown by the app.

• Your Amazon account details are correct.

If the problem continues, use Amazon's official Prime Video help and support options for device-specific assistance.