We’re here to help 💜

Thank you for using Storytelling — bedtime stories created to help children fall asleep calmly and happily.

If you have questions, issues, or feedback, you’ll find answers below or you can contact us anytime.

1. Information We Collect

a) Information You Provide

We may collect information you voluntarily provide, such as:

• Child’s name or nickname (for story personalization)
  
  

• Story preferences or themes
  
  

• Feedback or support messages
  
  

We do not require real names.

b) Automatically Collected Information

We may collect limited technical data to improve the app, such as:

• Device type
  
  

• App usage data
  
  

• Crash reports
  
  

This data does not personally identify you.

2. How We Use Information

We use information to:

• Generate personalized stories
  
  

• Improve app performance and features
  
  

• Fix bugs and crashes
  
  

• Provide customer support
  
  

We do not use data for advertising.

3. Data Sharing

We do not sell or rent personal data.

We may share limited data with trusted service providers that help operate the app (such as analytics or cloud storage), only as necessary to provide the service.

4. Children’s Privacy

Storytelling is designed for families and children.

We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us and we will delete it.

Parents may contact us to request deletion of information.

5. Data Retention

We keep data only as long as needed to operate the app and improve services. Data is deleted when no longer required.

6. Security

We use reasonable safeguards to protect information. However, no system is 100% secure.

7. Third-Party Services

The app may use third-party services such as:

• Analytics providers
  
  

• Cloud storage services
  
  

These services have their own privacy policies.

8. Your Rights

Depending on your location, you may have rights to:

• Access your data
  
  

• Delete your data
  
  

• Correct your data
  
  

Contact us to make a request.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new date.

Email: kolisnyk7@gmail.com

We usually respond within 24–48 hours.

For faster help, please include:

• Your device (iPhone/iPad)
  
  

• iOS version
  
  

• App version
  
  

• A short description of the issue
  
  

How do personalized stories work?

Stories are generated based on the child’s name, preferences, and selected themes to create a unique and engaging bedtime experience.