Everything you need to know to use our products effectively
Last updated: August 21, 2024
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The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of these Privacy and Policy:
App/Application means the software program provided by the Company/Developer downloaded by You on any electronic device, named "Stop"
Application Store means the digital distribution service operated and developed Google Inc. (Google Play Store) in which the Application has been downloaded.
Country refers to: Serbia
Company/Developer: referred to as either the "Company", ("We", "Us" or "Our") or "Developer", ("Developer," "I," "me," "my") in this Agreement) refers to "Stop".
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Service refers to the Application and its associated backend services, functions and database.
Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company/Developer regarding the use of the Service.
Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
This Privacy and Policy describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Download and use our mobile application (Stop)
Engage with us in other related ways, including any support requests or communications.
Questions or concerns?
Reading this Privacy and Policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at stop.app.supp@gmail.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy and Policy, but you can find out more details about any of these topics below.
What personal information do we process? When you use our Services, we may process personal information depending on how you interact with us and the Services.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We encrypt data during transmission. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by contacting us via email stop.app.supp@gmail.com and we will consider and act upon any request in accordance with applicable data protection laws.
We do not process sensitive information.
We do NOT collect personal information unless you voluntarily provide it to us. This may include information you provide when you contact our support team via email, or report an issue using ACRA crash reporting system.
The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. This may include:
Email addresses
Usernames
If you use our application "Stop," we may also collect the following information if you choose to provide us with access or permission:
Geolocation Information: We do not collect or send location-based information to our servers. Any location data used within the app is utilized solely for providing location-based features on map and services directly on your mobile device. You can manage or disable location services for the app through your device’s settings.
Mobile Device Data: We do not automatically collect device-specific information such as your mobile device ID, model, manufacturer, operating system, or IP address... However, we use third-party services that may collect some data:
Firebase: may collect certain device information for analytics and error reporting. For more details, please review Firebase Privacy & Terms.
AdMob: We use AdMob for displaying ads. AdMob may collect data related to advertisements and user interactions. For more information, visit AdMob Privacy & Terms.
ACRA: We use ACRA for crash reporting. ACRA collects information related to application crashes for the purpose of improving app stability. For details, see ACRA Privacy Policy.
Google Maps: Our app uses Google Maps for providing map functionalities. Google Maps may collect and use location data to offer location-based services. For more information, visit Google Maps Privacy Policy.
Push Notifications: We may request to send you push notifications about your account or app features. You can opt out of these notifications in your device's settings
This information is used to maintain the security and operation of our application, for troubleshooting, and for internal analytics and reporting purposes.
We do not automatically collect personal information directly through our application. However, certain third-party services integrated into our application, may collect information as part of their functionality. The information we may collect includes:
Crash report Log (ACRA)
Device ID (AdMob, Firebase)
Location (Google Maps)
Google Maps SDK: For more details, please refer to Google's Privacy Policy.
AdMob: For more details, please refer to Google's AdMob Privacy Policy.
Firebase: For more details, please refer to Firebase's Privacy Policy.
ACRA (Application Crash Report for Android): For more details, please refer to ACRA's documentation.
This information helps maintain the security and functionality of the application and for internal analytics purposes. The data collected by these services is governed by their respective privacy policies, and we do not have direct access to or control over the data they collect.
We process your information to provide, improve, and administer our Services, respond to inquiries, and comply with legal requirements. Our processing is guided by the functionalities of our application and the third-party services we integrate, and may also be done with your consent.
We process information related to your use of our application and services in the following ways:
To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time..
Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
Send users information about special offers and discounts on our products and services
Analyze how our Services are used so we can improve them to engage and retain users
Understand how our users use our products and services so we can improve user experience
Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
We do not share your personal information with anyone. However, please be aware that data may be collected by integrated libraries within the app, and we cannot guarantee whether this data is shared with third parties through these libraries.
We may need to share your personal information only in the following situations:
Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
While we do not share your information with third parties, we reserve the right to share information only in special cases as described above.
We may keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We may keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than three (3) months past the termination of the user's account.
We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk.
We do not knowingly solicit data from or market to children under 18 years of age. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at stop.app.supp@gmail.com
In some regions (like the EEA and UK), you have certain rights under applicable data protection laws. These may include the right:
to request access and obtain a copy of your personal information,
to request rectification or erasure,
to restrict the processing of your personal information
if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section Terms & Conditions or Privacy and Policy
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided on this page.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
Log in to your account settings and update your user account.
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
If you have questions or comments about your privacy rights, you may email us at stopa.app.supp@gmail.com
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
We may update this Privacy and Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information..
If you have questions or comments about this Privacy and Policy, you may email us at stop.app.supp@gmail.com
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us at stop.app.supp@gmail.com