Stonebridge Country Club

• Meet or exceed annual Membership sales plan per budget requirements by following Sales Standards/Best Practices.

• Responsible for the development and execution of club prospecting/marketing plan targeting all membership market segments (Golf, Tennis, Social, House) quarterly and annually. Follow up, measure, and execute. Make changes as necessary.

• Owns all member communications whether through email marketing, text messages, or mobile app push notifications.

• Manages all club social media platforms and promotes the club through platforms through posts that are on-brand. Responds to direct messages through club social media platforms timely.

• Responsible for the administration of the club website and mobile app. Maintains the website and mobile app for current and relevant information. Keeps the website consistent with the club’s brand.

• Provides leadership as a key member of the Stonebridge Membership Committee and runs monthly meetings of the Membership Committee.

• Utilizes networking inside and outside the club to obtain leads and build relationships with prospects and existing Members.

• Ensures that established procedures listed in Club Bylaws, Rules & Regulations, and Membership Policy are consistently followed and assists prospective members in fulfilling all membership procedures.

• Establishes and follows procedure for member processing; initiates proper administration of new members in the club management system and that initiation and all applicable fees are collected and that new members understand the privileges and costs of becoming a member.

• Maintains records concerning membership including the Membership list and Member Dues Forecast.

• Responsible for maintaining confidentiality of all member information.

• Maintains and updates the Member Redemption List continuously.

• Conducts orientation programs for new members and sends new member announcements.

• Processes all new members, member upgrades, member downgrades, and resignations in the club management system.

• Serves on applicable club committees to assure members’ interests are consistently addressed.

• Manage all sales activity, utilizing the company’s CRM system and continually updating the CRM.

• Implements all processes, programs and procedures relating to prospective members, membership applications, new member orientation program and club tours.

• Communicates all membership changes to Stonebridge department heads.

• Conducts bi-annual competitive marketing analysis for development of strategies for attracting new members to the club.

• Implements and supports all company initiatives and programs as requested by management.

• Follows Bylaws, Rules & Regulations, and Membership Policy and effectively communicates with prospective members, current members, and Club team members.

• Attends all staff meetings as established by the General Manager. Works closely with the entire staff at the club to ensure the Membership recruitment is a top priority.

The Sales & Marketing Director is expected to manage their time at the Club to maximize the sales output and communications of the club, while also paying attention to their personal life, and realize the importance of both.

• Non-commissioned position

• Base Salary Range is $55,000 - $65,000

• Bonus Incentive of up to $25,000 based on achieving membership adds and surpassing budgeted membership revenue

• Medical – Club pays percentage

• Dental – Club pays percentage

• Vision – Club pays percentage

• PCMA Membership Dues paid by club

• Travel and expenses related to education

• Clothing Allowance

• Simple IRA with up to 3% match

• Cell Phone Reimbursement