StickySend iMessage App Support

Welcome to the support page for the StickySend iMessage App. Here you'll find answers to common questions, usage instructions, and troubleshooting tips to help you get the most out of our app.

Getting Started

How to Access the App

1. Open a conversation in the Messages app

2. Tap the Apps button (looks like an "A") next to the text field

3. Swipe through the app icons at the bottom until you find the Sticky app, or tap the More button (•••) and select it from the list

4. Tap on the Checklist app icon to open it

Creating Your First Checklist

1. Once the app is open, you'll see a sticky note with a default checklist

2. Tap on "Checklist" title to give your checklist a meaningful name

3. Tap "Add" to add new items to your checklist

4. Swipe left to edit or delete item 

5. Tap any item to mark it as complete (a checkmark will appear)

6. When you're ready to share your checklist, tap "Share", both sender and recepient can make changes to the same checklist and changes will be save every time each participant is sharing a checklist.

Features

Managing Checklist Items

• Adding Items: Tap the "Add" button to add a new item to your checklist

• Checking Items: Tap any item to toggle between checked and unchecked

• Editing Items: Swipe left on an item and tap "Edit" to modify its text

• Deleting Items: Swipe left on an item and tap "Delete" to remove it

Collaboration

• Sharing a Checklist: Tap the "Share" button to send your checklist to the conversation

• Collaborative Editing: When someone taps on a shared checklist, they can make changes that will be visible to everyone in the conversation

• Updates: Any changes you make to a shared checklist will automatically update for everyone in the conversation

Templates

• Saving Templates: Create a checklist and tap "Templates" → "Save Current List as Template"

• Using Templates: Tap "Templates" and select a saved template to load it

• Managing Templates: Tap "Templates" → "Manage Templates" to delete unwanted templates

• Premium Templates: Unlock unlimited templates with a one-time purchase

Troubleshooting

Common Issues

Checklist Not Updating for Others

If your collaborators aren't seeing your changes:

1. Make sure everyone has the latest version of the app

2. Try tapping "Share" again to refresh the checklist in the conversation

3. Ensure all participants have a stable internet connection

Templates Not Saving

If you're having trouble saving templates:

1. Make sure you have fewer than 2 templates (or purchase unlimited templates)

2. Check that you've provided a name for your template

3. Try closing and reopening the app

Purchase Issues

If you're experiencing problems with in-app purchases:

1. Make sure you're signed in to your Apple ID

2. Check that your payment method is valid and up-to-date

3. Try restarting your device and attempting the purchase again

4. If you've already purchased unlimited templates, try "Restore Purchases"

App Not Loading or Crashing

If the app isn't loading properly or crashes:

1. Close the Messages app completely (swipe up from the bottom of your screen and swipe the Messages app away)

2. Restart your device

3. Check for iOS updates

4. Check for app updates in the App Store

In-App Purchases

Unlimited Templates

• The free version of the app allows you to save up to 2 templates

• For unlimited templates, a one-time purchase is available

• The purchase is tied to your Apple ID and can be restored on multiple devices

Restoring Purchases

If you've already purchased unlimited templates:

1. Open the app

2. Tap "Templates"

3. Tap "Restore Purchases"

4. Wait for the restoration process to complete

Privacy

• All your checklist data is stored locally on your device

• No data is sent to our servers

• When you share a checklist, the data is only shared with the people in your conversation via Apple's iMessage platform

• For more details, please view our Privacy Policy

Contact Us

Still need help? We're here for you!

Email: asolovtsov.appleid@gmail.com

Please include the following information in your support request:

• Device model (e.g., iPhone 13, iPad Pro)

• iOS version

• Detailed description of the issue

• Screenshots (if applicable)

Frequently Asked Questions

Q: Is my data backed up?

A: Your checklist data is not automatically backed up. Your data is stored locally on your device and shared through iMessage. We recommend taking screenshots of important checklists.

Q: Can I use the app on multiple devices?

A: Yes, you can use the app on any iOS device connected to your Apple ID.

Q: Can I share checklists with Android users?

A: No, the app works exclusively within Apple's iMessage platform, which is only available on iOS devices.

Q: How many people can collaborate on a checklist?

A: There's no set limit - anyone in the conversation can collaborate on the shared checklist.

Q: Will my templates sync between devices?

A: Templates are stored locally and do not automatically sync between devices.

Updates and Feedback

We're constantly working to improve the Checklist iMessage App. If you have suggestions or feedback, please contact us at asolovtsov.appleid@gmail.com

Thank you for using our app!