PRIVACY POLICY

Effective Date: May 19, 2026

Welcome to Sticker Lab ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Sticker Lab — Smart sticker maker & editor in your pocket (the "App").

Please read this Privacy Policy carefully. By downloading, accessing, or using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.

1. INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect via the App depends on the features you use and includes:

A. Personal Data

• Account Information: If you create an account, manage preferences, or use account options within the App, we may collect personal information such as your name, email address, username, and password.

• Support Communications: When you contact us for feedback or support at support@tranquil.co, we collect your email address and any information you choose to provide in your correspondence.

B. User-Generated Content (UGC)

• Photos and Images: To provide the core functionality of the App (importing photos and cropping them into stickers), the App requires access to your device’s camera and photo gallery.

• Note on Processing: Unless otherwise specified for cloud-syncing features, the editing and processing of your photos generally occur locally on your device. We do not claim ownership of your user-generated stickers.

C. Device and Usage Data

To ensure smooth performance, optimize battery and storage usage, and resolve technical issues, we may automatically collect certain information when you use the App, including:

• Device model, manufacturer, and operating system version.

• App performance metrics, crash logs, and usage statistics (e.g., features accessed, language preferences selected).

• IP address and unique device identifiers.

2. DEVICE PERMISSIONS

To provide our sticker-making features, the App may request access to certain features on your mobile device:

• Storage/Media/Photos: Required to import images from your gallery into the editor and save your completed sticker packs to your device.

• Camera: Required if you choose to take a photo directly within the App to turn into a sticker.

• Notifications: Required if you opt-in to receive updates or announcements regarding the App.

You can grant or revoke these permissions at any time through your device’s system settings, though doing so may limit your ability to use certain features of the App.

3. HOW WE USE YOUR INFORMATION

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain the App's core features (sticker editor, pack organization, language picker).

• Manage your account and preferences.

• Improve, personalize, and expand the App's features based on user feedback.

• Understand and analyze how you use our App to optimize performance, battery, and storage.

• Respond to your support emails and provide customer assistance.

• Detect, prevent, and address technical bugs or security vulnerabilities.

4. DATA SHARING AND DISCLOSURE

We do not sell, rent, or trade your personal data to third parties. We may share information in the following limited situations:

• Third-Party Service Providers: We may use third-party analytics and crash-reporting tools (such as Google Firebase) to help us monitor and analyze App performance. These providers have access to data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. DATA RETENTION AND DELETION

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.

• If you wish to delete your account or request the removal of your personal data collected via the App, you can do so through the account settings inside the App or by contacting us directly at support@tranquil.co.

6. CHILDREN'S PRIVACY

Our App is designed for a general audience and casual creators. We do not knowingly collect personal information from children under the age of 13 (or 16 in certain jurisdictions). If we become aware that a child under the legal age has provided us with personal data, we will take immediate steps to delete such information from our servers.

7. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

8. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page https://sites.google.com/view/sticker-lab-privacy-policy/home and updating the "Effective Date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

9. CONTACT US

If you have any questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:

Tranquil Co. Email: contact@tranquilmind.co

Website: https://tranquilmind.co