Contact Us

We’re Here to Help!

At Stepstone Logistics Solutions, we believe that effective communication is the cornerstone of a successful business relationship. Whether you’re looking for more information about our services, need a quote, or have any questions regarding customs clearance and logistics, our team is always ready to assist you.

How to Reach Us

Call Us For immediate assistance, please call us at:

Office Number: +254 743108658
Mobile Number: +254 703648773 (WhatsApp Available)

Our team is available Monday to Friday from 8:00 AM to 6:00 PM EAT and Saturdays from 9:00 AM to 1:00 PM EAT.

Email Us Have a specific inquiry or need a detailed response? Send us an email at:

General Inquiries: stepstonelogistics@gmail.com
Customer Support: stepstonelogistics@gmail.com
Sales and Quotations: stepstonelogistics@gmail.com

We strive to respond to all email inquiries within 24 hours.

Visit Us If you prefer a face-to-face meeting, feel free to drop by our office at:

Address:
Stepstone Logistics Limited,
1st Floor, Logistics House,
Old Mombasa Road, Nairobi, Kenya.

Our office is open Monday to Friday from 8:00 AM to 5:00 PM EAT.

Connect with Us on Social Media
Stay updated with our latest news and services by following us on social media:

LinkedIn: Stepstone Logistics Limited
Facebook: Stepstone Logistics Limited
Twitter: @Stepstone Logistics Limited
Instagram: @Stepstone Logistics Limited

We actively engage with our followers, so feel free to send us a message or leave a comment.

Request a Quote For personalized service estimates, please complete our Quote Request Form below, and we’ll get back to you with a customized solution:

Request a Quote

Get In Touch

For any additional information, you can also fill out our Contact Form below. Please provide as many details as possible so we can better understand your needs.

Contact Form:

We respect your privacy and ensure that your information will be kept confidential.

Why Contact Us?

Quick Response: We value your time and ensure prompt replies.
Expert Advice: Get guidance from seasoned professionals with years of experience in the industry.
Tailored Solutions: Our team takes the time to understand your needs and provide solutions that best suit your business.

Frequently Asked Questions (FAQs)

To make your experience smoother, here are some common questions our clients ask:

How can I track my shipment?
- Once your cargo has been dispatched, you will receive a tracking number. You can use our Shipment Tracking Tool to check your shipment’s status in real-time.
What documents are required for customs clearance?
- The basic documents required include the commercial invoice, packing list, Bill of Lading/Air Waybill, and certificate of origin. Additional documentation may be needed depending on the nature of the goods.
How do I get a quote for your services?
- You can either fill out our Quote Request Form or contact our sales team directly at stepstonelogistics@gmail.com with details about your shipment and services required.

For more FAQs, please visit our Help Center.

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Let's Get Started!

At Stepstone Logistics Solutions, we’re excited to work with you and provide the best clearing and forwarding services in Kenya and beyond. Reach out to us today and let’s discuss how we can support your business growth.

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