Delete Your StepFit Daily Walk Account and Data

You can request deletion of your StepFit Daily Walk account and associated data at any time.

How to request deletion

1. Open the StepFit Daily Walk app.

2. Go to Settings.

3. Select Delete my data and follow the on-screen instructions.

If you cannot access the app or need assistance, email us at support@moyoung.com with the subject line “Account Deletion Request”. Please include the email address associated with your StepFit account so that we can verify and process your request.

Data that will be deleted

After we verify your request where necessary, we will delete or de-identify applicable StepFit data, including:

• Account information

• Walking progress and completed walks

• Walking history

• Personalized walking plans

• Difficulty feedback

• Progress and Personal Insights

Data retention

We process valid deletion requests within a reasonable period. Some data may be retained where required for legal, security, fraud-prevention, accounting, dispute-resolution, or backup-retention purposes. Backup copies may remain temporarily until replaced through the normal backup cycle.

Subscription information

Deleting your StepFit data does not automatically cancel a subscription purchased through Apple App Store or Google Play. To stop renewal, please manage or cancel your subscription through the relevant app store.

Contact us

Shenzhen Moyoung Technology Co., Ltd. / MO YOUNG LIMITED
Email: support@moyoung.com