StayEasy PG – Privacy Policy
Effective Date: May 2026
At StayEasy PG, we take your privacy seriously. This Privacy Policy explains how we collect, use, process, protect, and manage your personal information while using our application and services.
StayEasy PG collects information voluntarily provided while creating an account, managing properties, communicating with tenants, or using our services.
Information collected may include:
Full name
Email address
Mobile number
Profile information
Property and PG details
Tenant information
Government-issued ID information
Aadhaar details or identity verification details
Payment-related information
Support communications
Room allocation details
Device information
Login activity
App version and analytics information
Government-issued identification information may be collected for tenant verification, security purposes, room allocation, and property management activities. This may include Aadhaar number, PAN information, voter ID, driving license details, or similar identity records where applicable.
We may also automatically collect limited technical information to improve platform performance, security, and reliability.
Information collected through StayEasy PG may be used to:
Manage PG and property operations
Facilitate tenant management
Process payments
Provide customer support
Send important notifications
Detect unauthorized activity and fraud
Improve user experience
Maintain platform security
Comply with legal requirements
We do not sell, rent, or trade personal information to unrelated third parties.
StayEasy PG uses industry-standard security measures and best practices to protect your information.
These measures include:
HTTPS encrypted communication
Secure authentication systems
Access control mechanisms
Server-level security protections
Sensitive information, including government-issued identity information and verification records, is protected using secure access controls and is accessible only to authorized operations where necessary.
Although we continuously work to maintain a secure environment, no internet-based system can guarantee absolute security.
Payments within StayEasy PG are processed securely through trusted third-party payment providers including Razorpay.
Sensitive financial information such as:
Debit card numbers
Credit card information
UPI credentials
Bank account details
CVV numbers
Payment authentication information
are processed directly through payment providers and are not stored on StayEasy PG servers.
We only receive limited transaction-related information required to verify and manage payments.
StayEasy PG may share limited information with trusted service providers strictly for:
Payment processing
Cloud hosting
Technical support
Analytics services
Security monitoring
Legal compliance
Such providers are contractually required to handle information securely and confidentially.
We may also disclose information if required by law or government authorities.
StayEasy PG may request access to your device location for property-related functionality and enhanced services.
Location access:
Requires your permission
Is used only while actively using the application
Is not collected in the background without consent
Property owners and managers using StayEasy PG are responsible for ensuring tenant information complies with applicable laws.
Tenant information may include:
Names
Phone numbers
Room allocation details
Payment records
Government-issued identity information
Operational information
Tenant-related information may also include identity verification records required for room allocation, documentation, and security procedures.
Tenants may request access, correction, or deletion of their information.
We retain user information only for as long as necessary to:
Provide services
Maintain platform security
Resolve disputes
Comply with legal obligations
Support business operations
Certain information such as payment or audit records may be retained longer where legally required.
Users may request permanent deletion of their StayEasy PG account and associated information:
Through account settings inside the app
By contacting:
stayeasypgs@gmail.com
Account deletion requests are generally processed within 7 working days after verification.
Certain information may be retained temporarily where required for:
Legal compliance
Fraud prevention
Tax requirements
Security purposes
Depending on applicable laws, users may have the right to:
Access information
Review information
Correct information
Restrict information processing
Request deletion
Withdraw permissions
Requests can be submitted to:
stayeasypgs@gmail.com
StayEasy PG is intended for adults involved in property management and rental operations.
Our services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children.
StayEasy PG may periodically update this Privacy Policy to reflect:
Service improvements
Operational changes
Legal requirements
Security updates
Significant updates may be communicated through email or in-app notifications.
Continued use of StayEasy PG constitutes acceptance of revised policies.
For privacy questions:
Email: stayeasypgs@gmail.com
StayEasy PG is committed to protecting your privacy and handling your information responsibly.