If you are struggling with the activation of your Starlink internet service, please don't get upset, as you are not the only one. Many users complain about the activation of their devices at Starlink.com/activate, but fortunately, the majority of issues can be resolved within a few simple steps. This tutorial provides assistance for you to locate and solve the problem with the activation of your Starlink device.
Try to ensure that the device you are going to use for the activation is connected to the internet and is working properly. If your Wi-Fi or mobile data is not good enough, the page required for the activation may not be loaded properly.
Hint: It is worth trying to change your internet connection from mobile data to Wi-Fi, or the other way around, to find out whether the page is loaded faster.
Have a look at the official Starlink site to find the appropriate activation web page link: starlink.com/activate.
Never opening the pages of unauthenticated sources or click-concealed links, as these may prompt you into error or insecure situations.
The login must be done with the email that you entered when obtaining the Starlink kit.
In case you cannot remember your login information, there is a "Forgot Password" button on the login page that will help you make a new password.
Once again look at your kit with the eye of a detective: is everything (the dish, the router, and the cords) connected correctly and are they getting power?
Are there any wires that are not tightly held?
It is also advised to give it a few minutes from the time of your power-on and then check the status.
Use the Starlink app to make sure everything is good-to-go.
There are times when the data that your browser keeps for the purposes of short-term storage can be the reasons the sites are not working properly, in this case, the activation page.
Very simple and quick:
Go to browser options.
Clear/Remove cache and cookies.
Refresh starlink.com/activate and repeat the action.
If you cannot open the activation page, then maybe it is worth trying to open it with some other browser, like Google Chrome, Mozilla Firefox, or Edge.
Besides that, you should make sure that your browser is using its latest version.
At times Starlink may also be planning services, or it may disappear temporarily for a few minutes or hours due to an unavoidable situation.
Go to Starlink's own status page or keep an eye on their tweets to see if the company is announcing any problems with the service.
If after attempting all the measures above, you are still facing the issue, it would be better to get in touch with Starlink customer service via your account dashboard.
Write or say these things:
Your registered email
Starlink kit serial number
A photo/image of the error (if you have one)
In the majority of cases, the issues with the activation at Starlink.com/Activate boil down to checking the status of your internet connection, clearing the browser cache and making sure that the Starlink kit is properly set up. If you comply with the instructions above step-by-step, you will be connected to the internet very quickly.