What is Starlink and how does it work?
Starlink is a satellite internet service by SpaceX that provides high-speed, low latency broadband through a constellation of low Earth orbit (LEO) satellites.
What is the purpose of starlink.com/activate?
The URL starlink.com/activate is the official activation portal where users register their Starlink Kit, link it to their account, and start their internet service. It’s the first step after unboxing your Starlink equipment .
Can I activate Starlink using the mobile app?
Yes! You can activate your Starlink service directly through the Starlink App on your smartphone. It guides you step-by-step through scanning your kit’s QR code, connecting your hardware, and verifying your setup.
How long does Starlink activation take?
Most activations take 5–10 minutes once your hardware is connected and powered. In some cases, satellite alignment or network registration may take slightly longer.
Can I activate Starlink in a new location?
Yes. You can move your Starlink kit to a new location by updating your service address in your starlink.com/activate account. Starlink Roam users can activate service anywhere within coverage zones.
Will weather affect my Starlink activation?
Usually no activation works in most conditions. However, heavy snow or rain might temporarily affect signal detection during the first setup.
Can I activate Starlink without internet access?
Yes. The Starlink App connects directly to your Starlink router’s Wi-Fi network (e.g., Starlink-XXXX) during setup no external internet connection is required.
How can I contact Starlink customer support?
You can reach Starlink Support directly from your Starlink App or through your online account dashboard. Starlink primarily provides chat and ticket-based support — there is no public phone number.
Can I activate a used or second-hand Starlink kit?
Yes, but only if the previous owner has released it from their account. If it’s still linked to another user, contact Starlink Support to verify and transfer ownership before activation.
Yes. You’ll be prompted to add payment information and select a subscription plan during activation. Billing begins once your service is active via starlink.com/activate.