Support for TimeSense Challenge, Alien Air Mail, and JustWrite '98
Need help with a Starfish0_0 Studios app? Use the sections below for common questions and
troubleshooting. If you still need assistance, contact us at support.starfishstudios@gmail.com.
Before Contacting Support
Including a few details makes it much easier to help:
• The app name: TimeSense Challenge, Alien Air Mail, or JustWrite '98
• Your device model and iOS or macOS version
• What you expected to happen and what happened instead
• Steps that reproduce the issue, if known
• A screenshot or screen recording, when helpful
TimeSense Challenge
TimeSense Challenge is a timing-based skill game. Personal-best information may be stored locally on
your device.
Common support topics
• If the app is not responding normally, fully close it and reopen it.
• If timing or score behavior appears incorrect, restart the app and confirm your device is running a
current version of iOS.
• When reporting a score or timing issue, include the result shown on screen and what you expected to
see.
Alien Air Mail
Alien Air Mail is an endless paper-airplane arcade game built around dodging obstacles, chasing a high
score, and responsive sound and haptic feedback.
Common support topics
• If sound is missing, check the device volume and sound settings.
• If haptic feedback is not working, confirm haptics are enabled in your device settings.
• If gameplay performance becomes inconsistent, fully close and reopen the app.
• For control or collision issues, include a short screen recording if possible.
JustWrite '98JustWrite '98 is an offline-focused macOS writing app designed around a simple, distraction-free writing
experience with a retro interface.
Documents and saving
• Use File > Save or Save As to choose where your document is stored.
• JustWrite '98 works with RTF documents and can open registered RTF files from Finder.
• If a document will not open or save, try a different folder that you have permission to write to.
Writing tools
• Typewriter sounds can be turned on or off with the bell control.
• Prompts provide built-in offline story ideas and writing exercises.
• The timer can be used for timed writing sessions.
• Focus Mode hides interface elements so you can concentrate on the page.
• Zoom changes the on-screen view without changing document font sizes.
If something looks wrong
• Quit and reopen the app before assuming a document is damaged.
• For page layout, margin, printing, or zoom issues, include a screenshot showing the full app window.
• For file-opening problems, include the file type and the macOS version you are using.
Contact Support
Email: support.starfishstudios@gmail.com
Developer: Starfish0_0 Studios
Support page: https://sites.google.com/view/starfish00studios/support
Privacy policy: https://sites.google.com/view/starfish00studios/privacy-policy