Ledger.com/Start® — Getting Started With Ledger
Ledger.com/Start is intended to guide users through the initial setup of a Ledger hardware wallet, including installing the official companion software, initializing the device, securing the recovery information, and preparing accounts for supported cryptocurrencies.
The specific link you shared, however, is hosted on desktophelp.ghost.io, not on ledger.com. It should therefore not be presented as an official Ledger Support page merely because its title contains “Ledger.com/Start.” Ledger itself warns that phishing sites can imitate official domains and branding.
Start With the Official Ledger Website
For a genuine setup, navigate directly to Ledger's official website instead of relying on an unfamiliar search result or third-party page.
Ledger's current educational resources provide step-by-step material for new users, including guides covering hardware security, recovery backups, Ledger Wallet, and safe crypto management.
Install Ledger Wallet
Ledger's current companion software is Ledger Wallet, although older documentation and search results may still refer to the application as Ledger Live.
The application is used to manage supported cryptocurrency accounts, view balances, conduct transactions, and access supported services. Ledger states that its hardware wallets and Ledger Wallet support thousands of coins and tokens.
Download wallet software only from a verified Ledger source.
Initialize Your Hardware Wallet
Connect your Ledger device and follow the instructions displayed by the official software and the physical device.
During setup, you may be guided through:
Creating a device PIN.
Generating a recovery phrase.
Confirming the recovery phrase.
Authenticating the device.
Installing the required cryptocurrency applications.
Creating accounts for supported assets.
Ledger's onboarding documentation describes PIN creation, recovery-phrase backup, and device-authentication checks as important parts of setting up a new device.
Protect Your Recovery Phrase
Your Secret Recovery Phrase is extremely sensitive.
Write it down directly from the Ledger device and keep the backup somewhere secure and private. Do not photograph it, store it in cloud storage, email it, or type it into an online form.
Never give your recovery phrase to someone claiming to be Ledger Support.
Ledger's security guidance also warns about phishing campaigns that attempt to trick users into revealing sensitive wallet information or approving malicious transactions.
Install Cryptocurrency Apps
After initializing the device, use the official Ledger software to install the applications required for the cryptocurrencies you intend to manage.
Ledger notes that its hardware wallets can also work with legitimate third-party wallet applications when an asset or feature isn't supported directly by Ledger Wallet.
Always verify that the application and website you are using are legitimate before connecting your device.
Verify Transactions on the Hardware
When sending cryptocurrency, the software prepares the transaction while the Ledger device provides the signing step.
Review the information shown on the physical device before approving anything. Ledger's documentation describes the device as the place where important transaction information can be verified before signing.
Check the recipient address, amount, network, and applicable fees. If the information doesn't match what you intended, reject the transaction.
Watch for Fake Ledger Support Pages
The URL you provided is a particularly important example.
It uses:
desktophelp.ghost.io
rather than an official Ledger domain.
Ledger specifically warns that fake domains can use subtle spelling differences or misleading structures to resemble legitimate Ledger addresses.
Do not assume that a page is legitimate because it contains:
“Ledger.com/Start”
“Ledger Support”
“Ledger Wallet”
“Ledger Live”
Official-looking logos
Setup instructions
The actual domain is what matters.
A Safer Setup Checklist
Before transferring cryptocurrency to a newly configured device:
Use official Ledger software.
Confirm the website domain.
Initialize the device yourself.
Create your own PIN.
Record the recovery phrase directly from the hardware.
Keep the recovery phrase offline and private.
Install cryptocurrency apps through trusted Ledger software.
Verify receiving addresses on the device when supported.
Review every transaction before signing.
Ignore unsolicited “Ledger Support” messages.
Ledger also states that it will not deactivate or block a Ledger device for KYC reasons, and requests claiming otherwise are phishing attempts.
Final Thoughts
Ledger's getting-started process is designed to help users move from an unopened hardware wallet to a configured self-custody setup. The important stages include initializing the device, creating a PIN, securing the recovery backup, installing supported cryptocurrency applications, and learning to verify transactions on the physical device.
For the Ghost.io URL you supplied, however, the safest conclusion is that it is a third-party page, not an official Ledger Support URL. Use Ledger's official website and verified resources instead.
Never enter your recovery phrase into that page—or any website claiming that you need it to activate, synchronize, verify, or unlock your Ledger.