Star Ticket Rewards — Privacy Policy

Effective date: June 1, 2026

1. Who We Are

Star Ticket Rewards ("we", "us", "the app") is a rewards platform that lets consumers earn tickets at participating restaurants, bars, cafes and food trucks, climb loyalty tiers, and redeem rewards, and lets merchants run loyalty and marketing programs. This policy explains what information we collect, how we use it, and the choices you have.

2. Information We Collect

• Account information: your name, email address and an encrypted (hashed) password, plus your role (consumer or merchant).

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• Profile content: an optional avatar photo or gallery character, display name, and (for merchants) business logos, banners, coupon images and menu items you upload.

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• Location: with your permission, your device location is used to show nearby partner venues and food trucks on the map, distance-based ads, and to remember your approximate last area for food-truck alerts. You can use most of the app without sharing location.

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• Camera: with your permission, the camera is used only to scan merchant QR codes so you can earn tickets. We do not store camera images.

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• Photos: with your permission, images you choose from your library are uploaded when you set an avatar or, for merchants, a logo or coupon artwork.

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• Payments: subscription and marketing purchases are processed by Stripe. We never see or store your full card number — we keep only the purchase record (item, amount, status).

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• Social sign-in: if you sign in with Apple, Google or Facebook we receive your basic profile (name, email or a private relay address, and the provider's account identifier). We never receive your social password.

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• Early-access waitlist: name, email and optional ZIP code submitted on our landing page.

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• Activity: tickets earned, QR scans, reviews you write, coupons claimed, referral activity, and loyalty progress — this is what makes the rewards program work.

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• Push notifications: with your permission, a device push token so we can send reward reminders, coupon alerts and food-truck updates. You can turn these off any time in your device settings.

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3. How We Use Your Information & Tracking Disclosures

To operate the rewards program (award tickets, track tiers, redeem coupons and rewards); to show you nearby venues, food trucks and relevant offers; to process purchases and apply referral perks; to send notifications you have opted into; to prevent fraud and abuse (for example duplicate scans or referral abuse); to notify waitlist members when we launch; and to improve the app.

Note on App Tracking: The app contains NSUserTrackingUsageDescription, indicating that you will request permission to track users. To publish this information on your app's product page, you must indicate which data types are tracking users.

4. What Merchants See

Merchants never see your personal contact details. Analytics shown to merchants are aggregated and anonymized — for example visit counts by hour, area-level trends, and coarse handles such as "Diner #A1B2" instead of your name or email.

5. Sharing

We do not sell your personal information. We share data only with service providers who help us run the app: Stripe (payments), Mapbox (maps), our cloud hosting and file-storage providers, and our push notification relay — each only receives what it needs. We may also disclose information if required by law or to protect the safety of our users.

6. Data Retention and Deletion

We keep your information while your account is active. You may request deletion of your account and associated personal data at any time by contacting us at support@startix.app. Waitlist entries are deleted on request or after launch communications are complete.

7. Security

All traffic is encrypted in transit (HTTPS). Passwords are stored only as salted hashes. Access to personal data is limited to what is needed to operate the service.

8. Children

Star Ticket Rewards is not directed to children under 13 and we do not knowingly collect their data. Offers involving alcoholic beverages are intended only for users of legal drinking age.

9. Your Rights and Choices

You can edit your name and avatar in the app, disable push notifications in your device settings, decline location and camera permissions (related features simply stay off), and request a copy or deletion of your data by emailing support@startix.app. Depending on where you live you may have additional rights (such as under GDPR or CCPA) — we honor verified requests accordingly.

10. Changes to This Policy

If we make material changes we will update the effective date above and notify you in the app before the changes take effect.

11. Contact Us

Questions or requests: support@startix.app