Effective Date: July 15, 2026
AI Shipify Transport Solutions Pvt. Ltd. ("AI Shipify", "we", "our", or "us") owns and operates the AI Shipify mobile application ("App").
This Privacy Policy explains how AI Shipify collects, uses, stores, shares, and protects your information when you use the AI Shipify mobile application.
This Privacy Policy applies to all users of the AI Shipify mobile application available on Google Play and the Apple App Store.
This Privacy Policy applies to:
All users of the AI Shipify mobile application
All devices on which the App is installed
All services provided through the App
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
Location data is a core requirement for AI Shipify Driver to function as a logistics and delivery application.
Types of location data collected:
Precise location (GPS) when a trip is active
Approximate location when precise location is unavailable
Background location during active trips, even when the app is minimized or the device is locked
Why location access is required:
Real-time driver location tracking for fleet management
Turn-by-turn navigation and route optimization
Trip creation, trip progress, and trip completion tracking
Delivery status updates such as Arrived, Loading, In Transit, and Delivered
Distance calculation and Estimated Time of Arrival (ETA)
Proof of route compliance and operational transparency
Safety monitoring and support
Background Location Usage:
AI Shipify Driver  accesses your device's location while the app is in the foreground and while it is running in the background during an active trip. Background location is required to continuously update trip progress, calculate ETA, support navigation, and enable fleet tracking even if the app is minimized or the device screen is locked. Background location collection automatically stops when the trip ends.
Background location data is never used for advertising, marketing, analytics unrelated to logistics operations, or tracking users across other applications or websites.
Ensures uninterrupted tracking if the driver switches apps or locks the screen
Automatically stops when the trip is completed
Important Clarifications:
Location data is never used for advertising or marketing
We do not track users across other apps or websites
Location access is strictly limited to logistics and operational purposes
The App requests access to the device camera only when the user initiates a camera-related action.
Purpose of camera access:
Capture Proof of Delivery (POD)
Photograph Bills of Lading
Capture Packing Lists
Upload Customs or regulatory documents
Record damaged goods or delivery exceptions
Camera access is not used in the background and is never activated without user interaction.
The App allows users to select photos, videos, or media files through the system file or photo picker.
Purpose of media access:
Upload delivery-related images or videos
Select existing Proof of Delivery files
Attach invoices, receipts, or supporting documents
Key Points:
The App does not scan or access your entire photo library
Only files explicitly selected by the user are accessed
The App may request limited access to device storage to:
Upload PDFs or scanned documents
Attach transport or delivery paperwork
Download trip-related documents
Access is restricted to user-selected files only.
Internet connectivity is required for core App functionality, including:
Syncing trip data with backend servers
Real-time location updates
Navigation and routing services
Uploading images and documents
Receiving system updates
No data is shared with unauthorized third parties.
We may request notification permission to:
Notify drivers of new trip assignments
Send trip status updates
Provide operational alerts and reminders
Communicate safety or compliance-related information
Notifications are strictly service-related and non-promotional.
We may collect limited technical information such as:
Device model and manufacturer
Operating system version
App version and build number
Crash logs and performance diagnostics
This information helps us improve app stability and performance and does not personally identify users.
Collected data is used exclusively to:
Provide logistics, delivery, and fleet services
Enable navigation, routing, and trip tracking
Verify deliveries and maintain operational records
Improve app reliability, security, and performance
Comply with legal, regulatory, and contractual obligations
We process personal data based on:
User consent granted through app permissions
Contractual necessity to provide logistics services
Compliance with legal and regulatory obligations
Legitimate business interests related to operations and security
We do not sell, rent, or trade user data
Data is shared only with authorized backend systems and service providers
Access is limited to personnel with a legitimate operational need
We may disclose data if required by law or legal process.
We implement industry-standard security measures, including:
Secure data transmission protocols
Authentication and access controls
Encrypted storage where applicable
Regular system monitoring
Despite safeguards, no system is completely secure.
Data is retained only for as long as necessary
Trip and location data may be retained for auditing, compliance, or dispute resolution
Data is securely deleted when no longer required
Users have the right to:
Grant or revoke permissions at any time via device settings
Limit access to location, camera, or media
Request information about stored data (subject to legal requirements)
Disabling permissions may impact app functionality.
The AI Shipify Driver is not intended for children under the age of 18. We do not knowingly collect personal data from minors.
We may update this Privacy Policy periodically. Updates will be posted within the App or on the official policy page with a revised date.
12. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us.
AI Shipify Transport Solutions Pvt. Ltd.
Website
Support Email
support@aishipify.com
Last Updated: July 2026